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passant Mohamed saeed Mohamed

Customer Service Officer at Egypt Sea Agency

Smouha, Alexandria, Egypt

Work Experience

  • Customer Service OfficerFull Time

    Egypt Sea Agency

    Apr 2023 - Present -2 yrs, 2 months

    Egypt , Alexandria

    • Job Details:-Create bookings and issuance of bill of ladings with great accuracy. - tracking all container movements -providing TDRs and Cargo Manifests to all destinations -creating loading lists for VOP -Excellent multitasking skills as well as computer software programs. -Solve customer problems and help resolve issues. -Make recommendations with regard to transportation and routing -reporting to trade managers weekly

  • TellerFull Time

    Western Union

    Mar 2022 - Jun 2022 -3 months

    • Customer Support RepresentativeFull Time

      Vodafone uk

      Nov 2020 - Oct 2021 -11 months

      Egypt , Alexandria

      • Job Details:solving technical issues, handling angry customers and enrolling and upgrading existing customers along with cross- selling all exclusive products to them

      • Education

      • Bachelor's Degree in accounting

        Alexandria University (ALEXU)

        Jan 2020 

      Skills

      • Computer Skills
      • Microsoft Office
      • Microsoft Excel

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      Training & Certifications

      • Stock market

        CI capital·2019

      • ICDL

        Arab academy for science ,technology and maritime transport.·2017
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