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passant ahmed elsayed

call center agent at the national bank of egypt

Haram, Giza, Egypt

Work Experience

Bosta

  • Quality Assurance SpecialistFull Time

    Mar 2022 - Present -3 yrs, 3 months

    • Client Support AssociateFull Time

      Apr 2021 - Mar 2022 -11 months

    • Education CounsellorFull Time

      Global view

      Feb 2020 - Present -5 yrs, 4 months

      Egypt , Giza

      • Retention specialistFull Time

        Bein media channels

        Feb 2019 - Present -6 yrs, 4 months

        Egypt , Cairo

        • TranslatorFreelance / Project

          Online

          Aug 2018 - Present -6 yrs, 10 months

            • Education

            • College Diploma in english department translation section

              Helwan University

              Jan 2012 - Jan 2016 - 4 yr

            • Bachelor's Degree in English department -linguistics section

              Helwan University

              Jan 2012 - Jan 2016 - 4 yr

            • High School - Thanaweya Amma

              Knowledge language school

              Jan 2012 

            Achievements

            I have achievements in Universty i participated in student activity called SCI and works in groups as a leader to finish project or to make presentations about different topics ..

            Skills

            • Internet
            • Communication
            • Editing
            • Quality Auditing
            • Training
            • Public Speaking
            • Quality Assurance
            • Coaching
            • Process Improvement
            • Monitoring
            View More

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Six Sigma and Organization (advanced)

              Coursera·2023

            • Six Sigma Principles

              University System of Georgia through Coursera·2023

            • Delivering Bad News to a Customer – LinkedIn Learning

              LinkedIn learning·2022

            • Speaking Confidently and Effectively – LinkedIn Learning

              LinkedIn learning·2022

            • The Art of Connection: 7 Relationship-Building Skills – LinkedIn Learning

              LinkedIn learning·2022

            • Developing Your Emotional Intelligence

              LinkedIn learning·2022

            • translation

              i translate company·2015
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