PA

Passant Adel

Call Center Agent

San Stefano, Alexandria, Egypt

Work Experience

  • Call Center Agent

    Proper Business Solutions / Summit Way

    Jun 2021 - Sep 2024 -3 yrs, 3 months

    Egypt

    • Job Details:Delivered excellent customer service and technical support to a diverse client base. Handled high-volume calls efficiently while maintaining professionalism and empathy. Worked closely with team leaders to improve service delivery metrics.

    • Education

    • Bachelor's Degree in Computer science

      Egyptian E-learning University (EELU)

      Jan 2025 

    Skills

    • Communication
    • Problem Solving
    • Presentations
    • Python
    • C++
    • SQL
    • Java
    • Cisco
    • TCP/IP
    • Visual Studio
    View More

    Languages

    • English

      Fluent

    • Arabic

      Fluent
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