Pakinam Ashraf

Work Experience

Elite Team LeaderFull Time
Jul 2012 - Present -12 yrs, 11 months
Egypt , Cairo
- Job Details:This is the Elite Team of the company . We handle the CS for the Whole company . Also we handle the Customer service and the back office work for " SISTERS Magazine " which is the number 1 magazine for Muslim women in UK .
After-Sales ExecutiveFull Time
Aug 2011 - Jun 2012 -10 months
Egypt , Cairo
- Job Details:Handle all the complains that might arise from Customers , and all their problems . Compensate the customers with products to ensure the SLA of our clients

ITI / IBM

Oct 2010 - Present -14 yrs, 8 months

Egypt , Cairo

Job Details:I train College students and prepare them to the business world . Its usually a scholarship provided by EDU Egypt Program . I am a Data trainer which means , I train specially on Aptitude , IQ , Analytical skills , Computer Skills , voice and Accent , Soft Skills

Oct 2009 - Jun 2011 -1 yr, 8 months

Egypt , Cairo

Job Details:Offering Customer new products that they showed interest in , Convince them with its benefits if they are a bit hesitate

BA of Literature in English
Ain Shams University (ASU)
Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
CGC ( Coptic Girls College )
Jan 2005