Basic Info

Ossama Khattab

More than 15 years

Al Jizah, Egypt

Bachelor's Degree

Manager

Work Experience

Operation Director at MTN

Experience Details

Operation Director

Operations/Management

Senior Management (e.g. VP, CEO)

Managing All the infrastructure for 4 OPCOS


Company Details

MTN (multinational)

kampala, Uganda

More then 1000 employees

Information Technology Services, Telecommunications

N/A

Aug 2016 to present (4 months)
CIO at Zas Soft

Experience Details

CIO

IT/Software Development

Senior Management (e.g. VP, CEO)

Managing and providing technical proposal for international organization that covers various IT areas as Data centers , Technical support , Infrastructure Architecture ,Application Support and SLAs.


Company Details

Zas Soft

Cairo, Egypt

N/A

Information Technology Services

N/A

Apr 2014 to Aug 2016 (2 years 4 months)
IT Planning Senior Manager at Vodafone

Experience Details

IT Planning Senior Manager

Operations/Management

Manager

Covers the area of controlling the end-to-end IT Operations service environment to enable delivery of IT Operations services within agreed service levels and budgets including service relationship with the internal customer.
• The role includes delivering service program objectives, showing visible commitment to service Improvement and maintaining service levels.
• The role ensures that quantitatively and economically tenable IT Operations capacity is always available to cater for the business in terms of transaction volume, processing time and response time.
• The role is responsible for managing projects area in IT operations (e.g. customer operation, retail, offshore call centers etc.).
• New HW /SW vendor's evaluation. Preparing HW Strategy & long term planning analysis and design.
• Infrastructure Service Architecting and integration.


Company Details

Vodafone (multinational)

Al Jizah, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Apr 2012 to Mar 2014 (1 year 11 months)
DeskTop Senior Manager at Vodafone

Experience Details

DeskTop Senior Manager

Operations/Management

Manager

Manage planning, designing, developing, deployment & support of all enterprise back office systems.
• Manage 3 main functions (Microsoft Systems, Remote sites support, Hardware acquisition and IT Warehouse management), all services are based on ITIL Service management. The role covers Problem management, Configuration and change management, capacity planning, and SLA management.
• Manage support for Marketing products & services pilots and Microsoft implementations servicing Vodafone customers, and Provide IT Support for Vodafone Retail and Franchise stores and Exclusive dealers and partners In addition of financial management for both CAPEX and OPEX for the Desktop unit.
• Infrastructure Service Architecture and integration


Company Details

Vodafone (multinational)

Al Jizah, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Nov 2010 to Mar 2012 (1 year 4 months)
IT Operations Delivery Senior Manager at Vodafone

Experience Details

IT Operations Delivery Senior Manager

Operations/Management

Manager

Responsible for managing the end-to-end service environment (Including Capacity Management area) to enable the delivery of IT Operations services within agreed service levels and budgets including a service relationship with the internal customer.
• Responsible for managing the following: Develop & Implement SLA's related to IT operations CAPEX & OPEX Management & Coordination Negotiate and ensures internal departments' satisfaction for the IT operations services provided. Design & maintains IT Operation Service Improvement Program Produce Capacity Plans in line with the organization's business planning cycle, identifying Capacity requirements early enough to take account of procurement lead times Produce regular management reports which include current usage of resources, trends, forecasts, and performance enhancement recommendations.
• Sizing all proposed new systems.
• Infrastructure Service Architecture and integration


Company Details

Vodafone (multinational)

Al Jizah, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Aug 2006 to Oct 2010 (4 years 2 months)
IT Capacity Planning Manager at Vodafone

Experience Details

IT Capacity Planning Manager

Operations/Management

Manager

Responsible for ensuring that there is an adequate IT Capacity to meet business required levels of service and for ensuring that senior IT management is correctly advised on how to match Capacity and demand, and to ensure that use of existing Capacity is optimized. Also the role includes Infrastructure Service Architecture and integration


Company Details

Vodafone (multinational)

Al Jizah, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Oct 2000 to Jul 2006 (5 years 9 months)
Senior UNIX Administrator at Vodafone

Experience Details

Senior UNIX Administrator

Operations/Management, Installation/Maintenance/Repair

Experienced (Non-Manager)

Joined Vodafone Egypt at its critical launch time as the first Egyptian Administrator; responsible for administering the Mission critical systems include High End Unix platform & Enterprise storage & backup


Company Details

Vodafone (multinational)

Al Jizah, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Aug 1998 to Sep 2000 (2 years 1 month)
Project Manager, Senior Designer and Developer at EDS

Experience Details

Project Manager, Senior Designer and Developer

Banking

Experienced (Non-Manager)

EDS is a leader in the Global Information Services Industry in the securities and related financial services markets.
• Worked in the following projects:.
• Incoming Confirmation Project deals with the incoming confirmation for the trades. I was responsible for the total design (customer: Credit Suisse First Boston UK), managed the Project and contributed in the development in Egypt. This Project is done on MVS (mainframe) using DB2 as a Database Engine and HPS for the processing and Power Builder 5 for the interface.
• Managed GUI Development and Support of existing Front Office product (Axiom).


Company Details

EDS (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services

www.hp.com

Mar 1994 to Aug 1998 (4 years 5 months)
Developer at Shawki& Co Deloitte Touche and Tohmatsu Int.

Experience Details

Developer

IT/Software Development

Entry Level

My role was developing the Accounting Packages to Prestigious clients (International Oil Company as Tamoil).


Company Details

Shawki& Co Deloitte Touche and Tohmatsu Int. (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services

N/A

Nov 1992 to Mar 1994 (1 year 4 months)

Education

Technical Diploma in Computer Systems & Applications

Education Details

Technical Diploma

Computer Systems & Applications

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

Computer Systems Algorithm Database Design and architecture Programming Languages Networks Compilers Mathematics

N/A

American University in Cairo (AUC)
1993 - 1996
B.Sc. in Commerce in Accounting & Business Management

Education Details

B.Sc. in Commerce

Accounting & Business Management

Cairo University, Egypt

C / Good / 65 - 75%

Accounting Business Administration Business Management Sales & Marketing computer science

N/A

Cairo University
1985 - 1989
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Orman

Egypt

1985

A / Excellent / 85 -100%

N/A

Al Orman
1985

Certifications

ITIL Foundation
Jul 2005

Certificate details

ITIL Foundation

Jul 2005

82 out of 100

N/A

N/A

ISEB

N/A

This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

Accounting & Business ManagementAnalyticalArabicArcitectureBankingBusiness PlanningBusiness-orientedCIOComputer Systems & ApplicationsDeskTop Senior ManagerDeveloperEDSEnglishFinancial ManagementITIT Capacity Planning ManagerIT ManagementIT Operations Delivery Senior ManagerIT Planning Senior ManagerITIL FoundationInformation Technology ServicesInnovativeInstallationMTNMaintenanceManagementMicrosoft OfficeOperation DirectorOrganizerPlannerProject ManagementProject Manager, Senior Designer And DeveloperRepairSenior UNIX AdministratorShawki& Co Deloitte Touche And Tohmatsu Int.Software DevelopmentSportsSystem & Database & Storage AdministrationTelecommunicationTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Arcitecture

Arcitecture

: Expert

: Extreme - I love it!

:

More than 7 years

IT Management

IT Management

: Expert

: Extreme - I love it!

:

More than 7 years

Financial Management

Financial Management

: Expert

: Extreme - I love it!

:

More than 7 years

System & Database & Storage Administration

System & Database & Storage Administration

: Expert

: High

:

5-7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Planner, Business-oriented, Organizer, Innovative

Online Presence

eg.linkedin.com/in/ossamak

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