Basic Info

Osama Fouda

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support Engineer at General Trading Company-SKF Official Distributor

Experience Details

Technical Support Engineer

Engineering - Mechanical/Electrical

Experienced (Non-Manager)

• Building up good and long-term relationships with customers.
• Providing Customers with Technical Support and problem solving
• Advise on product selection and specifications matching.
• On-site inspection and root-cause analysis of failure.
• Achieving Sales targets.
• Handling and preparing quotations, tenders and follow up with customers.


Company Details

General Trading Company-SKF Official Distributor

Cairo, Egypt

11-50 employees

Manufacturing

N/A

Jan 2016 to present (11 months)
Product manager at Mantrac group

Experience Details

Product manager

Engineering - Mechanical/Electrical

Experienced (Non-Manager)

Responsible for connection between the producers ( two products: Wheel loaders CAT Qingzahou and MEKA concrete batching plants ) and all our territories in seven countries in Africa, Russia and Iraq.
Responsible for procuring units and service parts according to inventory levels, and responsible for quotations, purchase orders and contracts.
also acting as a technical support for sales men in all territories.


Company Details

Mantrac group (multinational)

Cairo, Egypt

More than 1000 employees

Business Supplies and Equipment

http://www.mantrac-itd.com/

Aug 2013 to Dec 2015 (2 years 4 months)
Arabic Teacher (volunteer) at Sonaa el hayah

Experience Details

Arabic Teacher (volunteer)

Education/Teaching, Training/Instructor

Student

Responsible for eliminate illiteracy for 20 person.


Company Details

Sonaa el hayah

Cairo, Egypt

101-500 employees

Non-Profit Organizations

N/A

Jul 2012 to Feb 2013 (7 months)
Consulting engineer (intern) at Egyptian consulting group ( ECG )

Experience Details

Consulting engineer (intern)

Engineering - Mechanical/Electrical

Student

Responsible for ensuring that the plumbing works done well by the contractors, for a project in ( El Rehab 2 ).


Company Details

Egyptian consulting group ( ECG ) (multinational)

Cairo, Egypt

501-1000 employees

Construction - Residential & Commercial/Office

http://www.ecgsa.com/

Jul 2012 to Sep 2012 (2 months)
Customer service representative at Vodafone

Experience Details

Customer service representative

Customer Service/Support

Entry Level

Responsible for customer support and service.


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

http://www.vodafone.com.eg/vodafoneportalWeb/en/aboutusMain_Page

Jul 2011 to Sep 2011 (2 months)
Logistics and Reception member (volunteer) at MEKA student activity

Experience Details

Logistics and Reception member (volunteer)

Logistics/Supply Chain

Student

N/A


Company Details

MEKA student activity

Cairo, Egypt

51-100 employees

Non-Profit Organizations

N/A

Sep 2010 to Aug 2011 (11 months)

Education

MA in industrial engineering

Education Details

MA

industrial engineering

Ain Shams University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Ain Shams University
2014 - 2017 (Expected)
BSc in Mechanical Engineering

Education Details

BSc

Mechanical Engineering

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas el akkad language school

Egypt

2008

A / Excellent / 85 -100%

N/A

Abbas el akkad language school
2008

Training and Courses

Training/Course Details

lean and six sigma

Jul 2010

LEONI

N/A

Training/Course Details

Thermal load estimation manual and by HAP

May 2013

ASHRAE

N/A

Training/Course Details

Fire Fighting

Jul 2012

Spark student activity

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicArabic TeacherAutoCAD 2DBearingBusiness Supplies And EquipmentConstruction - Residential & CommercialConsulting EngineerConsumer ServicesCustomer ServiceCustomer Service RepresentativeCyclingEgyptian Consulting Group ( ECG )EnglishFire FightingFlexibleGymHAPHard WorkerIndustrial EngineeringLeaderLean And Six SigmaLearningLogisticsLogistics And Reception MemberMantrac GroupManufacturingMechanical EngineeringMicrosoft ExcelMicrosoft WordNon-Profit OrganizationsOfficePlannerProblem SolverProduct ManagerPurchasingReadingSupply ChainSupportTeachingTechnical Support EngineerThermal Load Estimation Manual And By HAPTransportationVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

HAP

HAP

: Expert

: High

:

1-3 years

AutoCAD 2D

AutoCAD 2D

: Advanced

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Fields of Expertise

Purchasing

Purchasing

: Advanced

: Extreme - I love it!

:

1-3 years

Bearing

Bearing

: Advanced

: Medium

:

Less than 1 year

Supply chain

Supply chain

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Problem Solver, Flexible / Adaptive

Online Presence

http://www.linkedin.com/profile/view?id=166319440&trk=nav_responsive_tab_profile

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