Basic Info

Omnia Hassan

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Logistics Specialist at Technomarble

Experience Details

Logistics Specialist

Logistics/Supply Chain

Experienced (Non-Manager)


- Manage customer shipments.
- Communicate with sales to keep track of new, pending, and in-progress
export orders.
- Communicate with freight forwarders to arrange bookings.
- Receive Shipping schedule and determine shipping dates, S/L & Book
containers.
- Prepare and coordinate export documentation including bills of lading,
packing lists, certificates of origin & invoices.
- Follow up loading and solve all problems that may occur during
containers loading & send final Shipping declaration.
- Prepare and dispatch shipping documents on-time.
- Track and follow up shipment until delivery to final destination.
- Maintain accurate records for all shipments/orders.


Company Details

Technomarble

October 6 City, Egypt

N/A

Construction - Industrial Facilities and Infrastructure

http://www.technomarble.com/

May 2016 to present (8 months)
Logistics Coordinator (intern) at Seko logistics

Experience Details

Logistics Coordinator (intern)

Logistics/Supply Chain

Entry Level


- Assist in daily operation duties.
- Follow up the status of the shipments.
- Update clients with shipment tracking on daily basis.
- Get rates from shipping lines.


Company Details

Seko logistics (multinational)

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain

http://www.sekologistics.com/en/contact/global/egypt/the-egyptian-export-and-forwarding-co

Sep 2015 to Oct 2015 (1 month)
Logistics Specialist at Souq.com Egypt

Experience Details

Logistics Specialist

Logistics/Supply Chain, Business Development

Experienced (Non-Manager)


- Handling pickup process of daily marketplace orders
- Communicate with courier company on a daily basis to ensure that the
pickup process is done on time and avoid any delay.
- Handling all shipping issues with courier company (Aramex).
- Communicate with sellers to arrange the pickup time.
- Help new sellers to be aware of shipping cycle and how to prepare
orders on time.
- Help sellers to achieve their fulfillment and improve their performance,
rates, and feedback on souq website.
- Follow up sellers & buyers problems in the shipping process and solve
them ASAP.
- try to achieve customer satisfaction and reduce customer complaints.
- Prepare monthly reports about my task performance and improvement
percentage in our process.
- Our target as a team was to deliver the shipments ( “Retail” &
“Marketplace”) within its SLA without any delay.


Company Details

Souq.com Egypt (multinational)

Cairo, Egypt

101-500 employees

Retail

http://egypt.souq.com/eg-ar/

May 2014 to Jul 2015 (1 year 2 months)
Account Manager at Brainshow Advertising Agency

Experience Details

Account Manager

Customer Service/Support

Entry Level


- I was responsible for managing several accounts inside the agency, and I acted as a link between the client and the agency.
- Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
- Managing, reviewing progress and delivering the client’s advertisement projects.
- Conducting meetings with the clients as well as informing them about the current work status of their projects.
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.


Company Details

Brainshow Advertising Agency

Cairo, Egypt

11-50 employees

Marketing and Advertising

http://sw-inhouse.com/BP/

Sep 2013 to May 2014 (8 months)

Achievements


-Created a new pickup process with Courier company to reduce SLA for pickup from 5 to 3 and then to 2 days started from order confirmation's date.

-Rescheduling the pickup process on a regular basis with sellers and courier company which reflected on reduction in order cancellation rates & Seller's evaluation and feedback.

-Raising the fulfillment percentage from 30 to 57 % from January to march.

-Raising customer satisfaction on delivery which reduced the customer's complaints.


Education

Bachelor's Degree in Business Administration (English Section)

Education Details

Bachelor's Degree

Business Administration (English Section)

Helwan University, Egypt

B / Very Good / 75 - 85%

- HR - PR - Advertising - Supply Chain - Marketing principles - Marketing research - Banking - Accounting 1 - Accounting 2 - Cost - Tax - Economics (Micro&Macro)

N/A

Helwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Experimental School For Girls In Zmalik

Egypt

2009

A / Excellent / 85 -100%

N/A

Experimental School For Girls In Zmalik
2009

Certifications

Certificate details

Certified Supply Chain Professional (CSCP)

Oct 2016

N/A

N/A

N/A

APICS

N/A

Training and Courses

Training/Course Details

English Course at American University in Cairo (AUC)

Aug 2010

AUC

N/A

Training/Course Details

Supply Planning & Procurement Management

Mar 2015

Pro - Team Consulting

N/A

Training/Course Details

CSCP

Oct 2016

Just Supply Chain

Supply Chain Professional (APICS)

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Last update was today

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Profile Skills and Keywords

Account ManagerAdvertisingArabicBusinessBusiness Administration (English Section)CSCPCertified Supply Chain Professional (CSCP)CommunicatorConstruction - Industrial Facilities And InfrastructureCustomer ServiceE-commerceEnglishEnglish Course At American University In Cairo (AUC)Hard WorkerInternet SearchLearningLogisticsLogistics And Supply ChainLogistics CoordinatorLogistics SpecialistMarketing And AdvertisingMicrosoft ExcelMicrosoft WordReadingRetailSeko LogisticsSocialSouq.com EgyptSupply Planning & Procurement ManagementSupportSupportiveTeam PlayerTransportationTravelling

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

logistics and supply chain

logistics and supply chain

: Advanced

: Extreme - I love it!

:

1-3 years

E-commerce

E-commerce

: Advanced

: Extreme - I love it!

:

1-3 years

Advertising

Advertising

: Advanced

: Medium

:

Less than 1 year

Key Skills

Communicator, Hard worker, Social, Team Player, Supportive

Online Presence

Public Profilehttps://eg.linkedin.com/in/omnia-hassan

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