Basic Info

Omnia Berkawy

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer care at Orange company

Experience Details

Customer care

Customer Service/Support

Experienced (Non-Manager)

Darisfy the customers needs, provide them with all the right and accurate information, and solve there problems through the phone.


Company Details

Orange company

Giza, Egypt

More than 1000 employees

Consumer Services

orange.con

Dec 2016 to present (10 months)
Trainer at Alwan (student activity)

Experience Details

Trainer

Training/Instructor

Experienced (Non-Manager)

I train volunteers in journalism and how to be a good reporter.


Company Details

Alwan (student activity)

Cairo, Egypt

N/A

Jan 2015 to May 2016 (1 year 4 months)
Journalism at Students union media center (student activity)

Experience Details

Journalism

Media/Journalism/Publishing

Entry Level

I was a report in the students union media center, where i was responsible to cover all the events happens inside the college.


Company Details

Students union media center (student activity)

Cairo, Egypt

N/A

Aug 2013 to Sep 2014 (1 year 1 month)

Achievements


i was head of PR committee in "color your dreams" student activity. i wrote in the environmental magazine related to the mass communication department in the college. i worked as a reporter in many journals.

Education

Bachelor's Degree in Arts- mass communication

Education Details

Bachelor's Degree

Arts- mass communication

Ain Shams University, Egypt

C / Good / 65 - 75%

Meaning of mass communication, mass communication skills, an entry to economy, an entry to politics , an entry to statistics,journalism, puplic relations.

N/A

Ain Shams University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Future Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Future Language School
2011

Training and Courses

Training/Course Details

Puplic relations

Sep 2015

Ain shams University

I had a a PR training during college, i learn how to communicate and argue with different kind of people, how to deal with others, and how to deliver and convince others with my ideas.

Training/Course Details

Human resources

Sep 2015

Ain shams University

During student activities i took an HR training .

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe InDesignAnimeArts- Mass CommunicationCalligraphyCommunicatorConsumer ServicesCustomer CareCustomer ServiceEnglishGrafittiHandles StressHuman ResourcesInternetJournalismMass CommunicationMediaMicrosoft OfficeMovies And PlaysOrganizerPlannerPublishingPuplic RelationsReadingSupportSurfing InternetTeam PlayerTrainerTypography

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft office

Microsoft office

: Advanced

: High

:

3-5 years

Adobe InDesign

Adobe InDesign

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Calligraphy

Calligraphy

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Communicator, Organizer, Handles Stress, Team Player

Online Presence

facebook.com/Omniaberkawy

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