Omar Mamdouh Youssef

Pmo ManagerFull Time

• Job Details: Directed the execution and management of diverse portfolios, ensuring projects and programs were delivered on time, within budget, and aligned with strategic goals.  Established and standardized PMO processes, improving operational efficiency and resource utilization by 40% with a clear and organized pipeline for the upcoming projects and programs.  Led the implementation of international project management best practices, enhancing project success rates across the company with high focus on improving risk & issue planning & handling.  Spearheaded the creation of a centralized knowledge database, reducing project ramp-up time by 30% while delivering high-quality analytics and reporting.  Developed and implemented an efficient PMO budget strategy, achieving a 30% reduction in unnecessary expenses.  Delivered high-value solutions in ERP, RPA, AI, ECM & many other solutions for government and private-sector clients, consistently exceeding expectations.

Senior Project ManagerFull Time

• Job Details: Successfully delivered mega IT projects within defined timelines and budgets, achieving an average client satisfaction score of 95%.  Fostered collaboration across cross-functional teams, resolving 98% of project issues within the same reporting period.  Developed comprehensive project documentation, including charters, risk mitigation plans, resource capacity & utilization planning, and KPIs, ensuring transparency and alignment with organizational goals.  Led day-to-day operations and strategic planning, including decision-making, resource allocation, risk, stakeholder, communication and quality management to ensure alignment with our goals.  Utilized advanced tools and methodologies such as Root Cause Analysis, SWOT Analysis, KPI Analysis, CSF Analysis, McKinsey 7S Model, Mind Mapping, and Feasibility Analysis to drive project success and deliver measurable results.

Process Engineering/Business Analysis LeadFull Time

• Job Details: Streamlined workflows and optimized procedures, increasing client productivity by 20%.  Designed, implemented, and managed change management strategies and processes in adherence to internationally recognized standards and best practices.  Compiled comprehensive reports to communicate the progress and impact of process refinement initiatives.  Spearheaded ERP system enhancements, achieving a 25% reduction in processing time.  Mentored teams on Business Analysis best practices, improving the quality and timeliness of deliverables, including requirements gathering, UML modelling, prototyping, GAP analysis, BRD, and SRS documentation.  Assessed the effectiveness and efficiency of existing systems and developed strategies for continuous improvement.