Basic Info

Omar Abdelghany

7 years

Minya, Egypt

Bachelor's Degree

Experienced

Work Experience

IT instructor at Training Centers

Experience Details

IT instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Teaching IT Courses:
Computer Maintenance , ICDL , Networking Concepts , MS Office MOS , Network + , Server + , IT Essentials I II , MCSA 2012 , CCNA


Company Details

Training Centers

Minya, Egypt

1-10 employees

Education, Training and Coaching

N/A

Feb 2006 to present (11 years 10 months)
Sr.Deploymet and technical support agent at E- Finance

Experience Details

Sr.Deploymet and technical support agent

Business Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

*Training the end users on the services/applications
• Deploy new services/applications
• Providing onsite support to end users
• Perform any job-related task or command assigned by direct manager/ supervisor
• Handling clients relations and understanding clients’ needs
• Setting up forms and questionnaires for clients subscriptions.
• Assisting clients in filling technical forms and questionnaires.
*. Troubleshooting any technical issues related to PCs , Laptops , Printers , Scanners , LAN .




Company Details

E- Finance

Minya, Egypt

101-500 employees

Information Technology Services, Financial Services

http://www.efinance.com.eg/

May 2013 to present (4 years 7 months)
Technical support at Bconnect

Experience Details

Technical support

Sales/Retail

Experienced (Non-Manager)

training and supporting customers that are using Bconnect applications
Troubleshooting issues related to any software or hardware


Company Details

Bconnect

Minya, Egypt

51-100 employees

Information Technology Services

N/A

Jan 2011 to Dec 2012 (1 year 11 months)
IT Technician at Matrix for Computers maintenance

Experience Details

IT Technician

Installation/Maintenance/Repair

Experienced (Non-Manager)

Troubleshooting computers hardware and software issues


Company Details

Matrix for Computers maintenance

Minya, Egypt

1-10 employees

Computer Hardware

N/A

Feb 2006 to Dec 2011 (5 years 10 months)

Education

BSc in Computer science

Education Details

BSc

Computer science

Alminya, Egypt

C / Good / 65 - 75%

Programming Operating systems Networking Algorithms Data structure artificial intelligence Compilers operation research

N/A

Alminya
2004 - 2010

Certifications

MCSE Server 2003
Jan 2011

Certificate details

MCSE Server 2003

Jan 2011

N/A

N/A

N/A

ITshare

N/A

CCNA
Mar 2006

Certificate details

CCNA

Mar 2006

N/A

N/A

N/A

Best Foundation

N/A

Oracle PL/SQL
Jan 2006

Certificate details

Oracle PL/SQL

Jan 2006

N/A

N/A

N/A

Oracle

N/A

Certificate details

MCITP Server admin 2008

Jan 2011

N/A

N/A

N/A

Orascom

N/A

Certificate details

MCSE server 2012 Infrastrucure

Jan 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Training of trainers

Feb 2006

N/A

N/A

N/A

Amideast

N/A

Certificate details

Presentaion skills

Mar 2007

N/A

N/A

N/A

Amideast

N/A

Certificate details

General English level 9

Feb 2005

95 out of 100

N/A

N/A

AUC

N/A

Certificate details

Upeer intermediat English

Feb 2010

92 out of 100

N/A

N/A

German egyptian academy

N/A

Training and Courses

Training/Course Details

Labtop Maintenance

Feb 2016

Techno academy

N/A

Training/Course Details

ITIL v3 Foundation

Oct 2016

ITManagia

N/A

Training/Course Details

Linux / Unix essentials

Aug 2016

Self-study

N/A

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalBusinessBusiness DevelopmentCCNAComputer HardwareComputer ScienceCreativeCustomer-orientedEducationEnglishFinancial ServicesGeneral English Level 9IT InstructorIT TechnicianITIL V3 FoundationInformation Technology ServicesInstallationLabtop MaintenanceLinux / Unix EssentialsMCITP Server Admin 2008MCSE Server 2003MCSE Server 2012 InfrastrucureMS OfficeMaintenanceNetworkingNetworksOracle PL/SQLOrganizerPresentaion SkillsRepairRetailSalesSr.Deploymet And Technical Support AgentTeachingTeam PlayerTechnical SupportTrainingTraining And CoachingTraining Of TrainersUpeer Intermediat English

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

5-7 years

Computer Hardware

Computer Hardware

: Expert

: Extreme - I love it!

:

More than 7 years

Training

Training

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Teaching

Teaching

: Expert

: Extreme - I love it!

:

More than 7 years

Technical support

Technical support

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Customer-oriented, Creative, Organizer, Team Player

Online Presence

https://www.linkedin.com/in/omar-wahid-88094737/

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