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Omar Eltohamy

Sales – Customer service

Abu Dhabi, United Arab Emirates

Work Experience

  • Sales – Customer serviceFull Time

    Vodafone Egypt

    Oct 2022 - Sep 2024 -1 yr, 11 months

    Egypt , Qalubia

    • Job Details:Engaging with customers, achieving sales targets, selling products and services using strong arguments to potential customers, conducting cost-benefit analyses for existing and potential customers, exceeding monthly sales targets by 15% for 6 consecutive months, maintaining positive business relationships to ensure future sales while increasing customer retention by 20% through excellent service and proactive follow-up.
  • Procurement SpecialistFull Time

    Green infinity for Export agriculture crops

    Sep 2021 - Sep 2022 -1 yr

    Egypt

    • Job Details:In this role I was responsible for sourcing and purchasing high quality agricultural crops for export, managing supplier relationships, negotiating contracts, ensuring timely delivery of goods and managing the supply chain to ensure cost effective and efficient purchasing to meet business needs.
  • Sales – Customer serviceFull Time

    Ghraieb for trade and supplies Company

    Jul 2018 - Dec 2019 -1 yr, 5 months

    Egypt , Qalubia

    • Job Details:in this role the goal was to sell a variety of the company's products printers, inks and paper as well as reach many potential customers and serve existing customers and ensure their satisfaction and repeat business.
  • Education

    • Bachelor's Degree in French

      Benha University

      Jan 2022 

    Achievements

    I am Omar El-Tohamy, I graduated from Faculty of Arts, Benha University in 2022. I have more than 6 years of experience in various fields, starting from the field of education, through sales and customer service, then supplies and purchasing, and finally sales and customer service. I started my professional career in August 2017.

    Skills

    • Negotiation
    • Customer Service
    • Communication skills
    • Sales/Retail
    • Problem Solving
    • Sales
    • Operations Management
    • Sales Target
    • Communication
    • Customer Care
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate

    Training & Certifications

    • Leadership Preparation Course

      Benha University·2020
    • Start your project

      Development of medium, small and micro enterprises·2018
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