Omar Tarek Kassem

Senior Account ManagerFull Time

• Job Details:1- Achieve the assigned sales target. 2- Collaborate with sales team & pre-sales team members for the best applicable provision of sales activities. 3- Perform sales operation activities, including gathering offers, preparing offers, preparing sales orders, following up on all related activities until delivery/service completion, and logging operations/activities records and outcomes. 4- Perform sales activities, including following up offers, price negotiation and closing. 5- Maintain long term relationships with account portfolio via meeting’s, phone calls, emails, promotions, and job quality follow-up. 6- Maintain Direct Supervisor & Sales tool updates with Pipeline. 7- Maintain Direct Supervisor & Sales tool updates with potential leads related activities. 8- Perform operational duties, in collaboration with sales administration/logistics team. 9- Maintain and work on growing customers’ database. 10- Ensure proper gross profit levels are achieved, through instructions execution. 11- Initiate on a limited scope in periodical customers’ satisfaction surveys. 12- Initiate on a limited scope in periodical market intelligence activities. 13- Follow up with customers to ensure timely payments against invoices. 14- Involve with the customers and PMO to solve any related issues whenever required.

Senior Account ManagerFull Time

• Job Details:1-Develop sales strategy to achieving the Sector Quota within corporate accounts 2- Marketing company portfolio to clients (Hosting, Consultancy, Microsoft products, Cloud) 3-Meeting and exceeding my annual target set by my managers and maximize the profitability of assigned portfolio. 4-Re estimate expected revenue of my portfolio on monthly bases to maintain an updated record of the expected monthly profits. 5-Managing and visiting regularly a list of large & key accounts. 6-Study Market behavior to define market Share and competitors strategies in order to develop Sales Strategy to increase our Market Share. 7-Visiting the clients in their main offices to understand their various requirements as well as to estimate the magnitude of their business in order to provide all their needs in a satisfactory manner to get the deal closed in the shortest interval of time. 8-Up selling our company products to the existing accounts to maximize the revenue generated from them. 9-Direct the work of others (Delivery Team, Support Team, Finance Team, Collection Team and Marketing Team) to make sure from that they are achieving the customers objectives and our company goal 10-Communicate with Solutions team to ensure meeting the customers’ needs and latest business solutions 11-Communicate with marketing team to ensure submitting profitable business barter deals. 12-Communicate with collection team to ensure our revenue numbers of existing accounts. 13-Direct the customers planning cycle to insuring assigned customers’ needs and expectations are met by the company 14-Study client needs and advocating the best services and products that satisfy their needs 15-Handle the existing customer requests and direct it to the concerned team to be fulfilled and confirm back with the customers to ensure them satisfaction 16-Answers all incoming calls of the customers any time to revive them request, complains and emergency needed actions

Project ManagerFull Time

• Job Details:- Coordinate internal resources and third parties/vendors for the flawless execution of projects. - Ensure that all projects are delivered on-time, within scope and within budget. - Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Ensure resource availability and allocation. - Develop a detailed project plan to track progress. - Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques. - Report and escalate to management as needed. - Manage the relationship with the client and all stakeholders. - Perform risk management to minimize project risks - Establish and maintain relationships with third parties/vendors. - Create and maintain comprehensive project documentation.