profile-img

Omar Abdelaal Saleh

Tour Guide at Freelanced

Dubai, United Arab Emirates

Work Experience

  • Senior SalesFull Time

    Parfois

    Nov 2014 - Apr 2015 -5 months

    Egypt , Giza

    • CS and Tech SupportFull Time

      Convergys

      Feb 2014 - Present -11 yrs, 4 months

      Egypt , Giza

      • Job Details:▪ Working with customers/employees to identify devise problems and advising on the solution using Manuel and system help. ▪ Logging and keeping records of customer/employee queries ▪ Analyzing call logs so you can spot common trends and underlying problems ▪ Updating self-help documents so customers/employees can try to fix problems themselves ▪ Working with field engineers to visit customers/employees if the problem is more serious ▪ Testing and fixing faulty equipment.
    • Assistant Marketing ManagerFull Time

      Richoux

      May 2013 - Aug 2013 -3 months

      Egypt , Giza

      • Job Details:I worked in Elsheikh zayed Richoux branch. I was responsible for the supervising on the Marketing plan that the restaurant Company was following.
    • Assistant ManagerFull Time

      Richoux

      Jan 2012 - Nov 2012 -10 months

      Egypt , Giza

      • Job Details:▪ Set a marketing plan resulting in brand recognition Around Cairo
    • Education

      • BA in Commerce

        Cairo University (CU)

        Jan 2010 - Jan 2016 - 6 yr

      • BA in Tour Guidance

        Higher Institute for Tourism and Hotels - 6th of October City

        Jan 2010 - Jan 2014 - 4 yr

      • High School - Thanaweya Amma

        Elsheikh zayed

        Jan 2010 

      Skills

      • tour guidance
      • Customer Service
      • Starss
      • Microsoft Office
      • Sales
      • Store Management

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • German

        Advanced
      Share this Profile