Basic Info

Omar Hashim

1 year

Dubai, United Arab Emirates

Bachelor's Degree

Entry level

Work Experience

Junior Sales Executive at Etisalat UAE

Experience Details

Junior Sales Executive

Sales/Retail

Experienced (Non-Manager)

1- Sell all products and services.
2- Handle all administrative activities of sales including completing customer requests.
3- Handle service inquiries from customers.
4- Maintain strong knowledge of all products , pricing , and promotions.
5- Knowledge of different computer skills.
6- Successful background in customer engagement.


Company Details

Etisalat UAE (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Telecommunications

N/A

Jun 2015 to present (1 year 6 months)
Tele Sales at TE Data

Experience Details

Tele Sales

Customer Service/Support

Entry Level

1- Provide customers with needed information about offers and promotions.
2- Identify customer's need to sell or up-sell the right package.
3- Meet monthly sales targets.
4- Handle customer's complaints.


Company Details

TE Data

Giza, Egypt

More than 1000 employees

Computer Networking , Internet/E-commerce

www.tedata.net

Jun 2014 to Mar 2015 (9 months)
Account Advisor at Raya

Experience Details

Account Advisor

Customer Service/Support

Entry Level

* Account Adviser in Directory Query (DQ) for Etisalat UAE :

1- Provide customers with required contacts and addresses.
2- Maintain a high communication skills considering the culture differences.
3- Achieve monthly targets ( AHT and Quality )


Company Details

Raya

Maadi, Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

http://www.rayacc.com

Oct 2013 to Apr 2014 (6 months)

Achievements


1- Wrote and performed a radio script for a project. 2- Participated in the marketing plan for that project and wrote the customer value. 3- Designed a survey for the Amcham (CDC Assuit) within training.

Education

Bachelor's Degree in Commerce , Accounting

Education Details

Bachelor's Degree

Commerce , Accounting

Assiut University, Egypt

Not specified

Accounting ( Taxes , Advanced , Financial , and Governmental) Management Human Resources Marketing statistics

N/A

Assiut University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sandafa

Egypt

2009

B / Very Good / 75 - 85%

N/A

Sandafa
2009

Certifications

Certificate details

Marketing Professional Course (MPC)

Jan 2015

N/A

N/A

N/A

The American Chamber Of Commerce

* Studying the principles of Marketing including :

Create and capture a marketing value.
Build a Marketing Plan and Marketing Strategy.
Doing a Market Research.
Branding.

Training and Courses

Training/Course Details

Marketing

Jul 2013

American Chamber of Commerce

1- Event Coordinator Participated in organizing several events at the Amcham such as HR , CMA , Job fair sessions. 2- Market Research Designed a survey to get more customer insights about the service of the Amcham (CDC Assuit). 3- Data Analysis Wrote a report that defined the current market situation according to data collected and analyzed from surveys.

Training/Course Details

Business English Course

Jul 2013

Amcham

Finished a per-intermediate business English level at the Amcham. The course covered many business topics like sales, marketing,advertising...etc.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorAnalyticalBeing Part Of A TeamBusiness DevelopmentBusiness English CourseCommerce , AccountingComputer NetworkingConsumer ServicesCreativeCustomer ServiceE-commerceEnglishEtisalat UAEInternetJoggingJunior Sales ExecutiveMaking New FriendsMarketingMarketing Professional Course (MPC)Microsoft OfficeMusicPersistencePersistentPlannerReading NovelsRetailSalesSupportTeam PlayerTele SalesTelecommunications

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Medium

:

1-3 years

Sales

Sales

: Intermediate

: Medium

:

1-3 years

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Planner, Creative, Persistent, Team Player

Online Presence

http://www.linkedin.com/nhome/nux?ph2=true#https://www.facebook.com/

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