
Omar El-Shafei
Photographer at Guru Photohouse
Nasr City, Cairo, EgyptWork Experience
Business Development ManagerFull Time
Guru Photohouse
Feb 2016 - Present -9 yrs, 5 months
Egypt , Cairo
- Job Details:• Overseeing portfolios of nearly 25 Commercial accounts, acting as the primary liaison between the client and the company. • Creating workflows and procedures for all company teams and key stakeholders. • Implemented new delivery-tracking project to cut delivery time by 62.5% • Collaborated with sales and operations to determine root causes of customer complaints. Achieving almost 30% lower complaints. • Establishing, developing and growing new deals and business relationships. • Grew all accounts, including bringing in new business worth 46% of the corporations yearly commercial income. • Collaborating with creative and digital teams to conceptualize and develop strategies according to the client's brands and business objectives. • Managing the Photography team and overseeing the entire photography process from photo brief to archiving. • Managing staffing levels leveraging internal and freelance resources to ensure scheduling is adequate to handle the business volume. • Hired and trained 4 new team members based on predicted project needs.
Digital Project CoordinatorFull Time
Bright Creations
Feb 2015 - May 2016 -1 yr, 3 months
Egypt , Cairo
- Job Details:• Managed 6 long-term clients accounts worth EGP 1.3M of annual sales. • Planned, implemented and tracked software projects. • Accomplished fruition of 4 simultaneous projects ahead of estimated delivery dates. • Monitored projects progress, and made necessary adjustments to ensure its successful completion. • Led a dedicated team to drive down time to resolve issues, resulting in a 15% boost in delivery and project closures. • Provided requirements analysis for projects. • Reviewed and defined the scope of the project in collaboration with development Team Leads. • Prepared reports on projects’ financial aspects and progress.
PhotographerFull Time
Guru Photohouse
Oct 2013 - Present -11 yrs, 9 months
Egypt , Cairo
- Job Details:• 5+ years experience as a Professional Photographer. • Technically and fundamentally competent in Digital Photography and Studio Lighting • Capturing photographs for events, portraits, weddings and commercial shoots. • Managed over 35 field shoots, leading to a client base of 30% repeat business. • Managed a portfolio account and 4 social media accounts
AIX Support EngineerFull Time
IBM
Nov 2012 - Jan 2015 -2 yrs, 2 months
Egypt , Giza
- Job Details:* Providing initial remote technical software support for unix-based OS to North America based clients * Interacting with client and IBM functions consistently until problem solution * Analyzing problems and applying problem solving techniques to respond to client queries in a timely fashion * Maintaining positive client relationships even in severe and pressurized situations * Performing problem management and end-to-end problem ownership Assisting colleagues with the introduction of new material and guided them to reaching their targets
Education
B.Eng. in Digital Media Engineering and Technology
German University in Cairo (GUC)Jan 2007 - Jan 2012 - 5 yr
High School - IGCSE
Nefertari British International SchoolsJan 2007
Activities
Project Manager at Fekra Development (NGO)
Volunteering
Sep 2012 - Jun 2013 -9 months
Internet Marketing Assistant at Mona Seleim Copper Designs
Volunteering
Feb 2011 - Jun 2012 -1 yr, 4 months
Outreach Coordinator at Al-Mosbah Al-Modee' (NGO)
Volunteering
Mar 2011 - Dec 2011 -9 months
Skills
- AIX
- Photography
- Photography
- Problem Solving
- Web Development
- J2EE
- Web Development
- Project Management
- Project Management
- Adobe Lightroom
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Languages
Arabic
FluentEnglish
FluentGerman
Intermediate
Training & Certifications
PMP
HPA·2014IBM Certified System Administrator - AIX 7
IBM·2013