Omar Samy EL-Habbak

Pro-DSL Technical support EngineerFull Time

• Job Details: - Receiving and Handling customer complains, requests and inquires. - Troubleshooting Network connections over MPLS and BGP Networks - Monitoring and scanning the whole network connections. - Arranging with other team downtime for any upgrade and maintenance in the network. - Updating our team database with the customer’s special setups and creating documentation for it.

Site EngineerFull Time

• Job Details: - Installation of fiber Optics Cables. - Establish and configure network setups (Switches, IP phones, wireless system, and IP camera system). - Responsible for understanding customer needs and performing predemo needs analysis.

Sales and OperationInternship