Omar Essam Dahshan

CIB business banking inbound agentFull Time

• Job Details:During my cib training, my responsibilities was as the following: 1- Handling customer’s by good way 2- Made complains for customers problems 3- Sending mails for manager 4- Good handling for angry customers 5- handling sales customer and made good sale 6- handling corporate customer and makes his demands on apply atm replacement or reset his pin of debit cards and made delivery his card and activate it and answer on customer questions about product and product documents and made complains when customer is unsatisfied of service or had problem in any product and help customers to reduction queue from branches 7- SME's customer online banking trainer

CIB Business banking inbound agentFull Time

• Job Details:During my cib training, my responsibilities was as the following: 1- Handling customer’s by good way 2- Made complains for customers problems 3- Sending mails for manager 4- Good handling for angry customers 5- handling sales customer and made good sale 6- handling corporate customer and makes his demands on apply atm replacement or reset his pin of debit cards and made delivery his card and activate it and answer on customer questions about product and product documents and made complains when customer is unsatisfied of service or had problem in any product and help customers to reduction queue from branches