Omar Hesham Abu Ouf

Business Operations ManagerFull Time

Senior Project ManagerFull Time

• Job Details:• Manage internal & external project Kick-off • Identify project’s prerequisites • Plan and monitor the project • Prepare any follow-on action recommendations • Manage project risks, including the development of contingency plans • Manage production of the required deliverables • Manage project administration • Adopt and apply appropriate technical and quality strategies and standards • Identify and obtain support and advice required for the management, planning and control of the project • Monitor overall progress and use of resources, initiating corrective action where necessary • Apply change control and configuration management processes • Report through agreed lines on project progress through highlight reports and end-stage assessments • Adopt any delegation and use of project assurance roles within agreed reporting structures • Maintain an awareness of potential interdependencies with other projects and their impact • Cooperate with appointed project assurance representatives to assure overall direction and integrity of the project • Conduct a project evaluation review to assess how well the project was managed • Project Scheduling • Strategic Planning

Operations Analysis ManagerFull Time

• Job Details:•Manages the development of user and technical documentation according to department standards. •Ensure daily data capture allows for metrics analysis and operations coordination. •Troubleshoot, resolve and document problems. •Write reports and presentations to guide operational decisions periodically and on the fly. •Develop and test new tools, reports and technologies. •Work with existing software and programs to capture, validate, contextualize and share findings. •May act as supporting liaison between the application team and the user community. •Responsible for facilitating communications, coordinating system enhancements, and providing production support. •Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued. •Provides advanced support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts. •Designs, Develops, tests and debugs software components. •Provides implementation, production and upgrade support for software components.