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Omar Abdelmoneim

Product Owner at Orange Business Services

New Cairo, Cairo, Egypt

Work Experience

  • Product OwnerFull Time

    Orange Business Services

    Nov 2021 - Present -3 yrs, 7 months

    Egypt

    • Job Details:Developed product strategy and vision in line with company objectives and identified new opportunities for potential product expansion and growth. Created product roadmap, providing direction to the Agile development team and stakeholders. Supported adoption of the product through product demos and strategic engagements, ensuring the product meets the needs of current and potential customers. Managed internal service status tracking product with 300+ services, to improve user experience for 95+ users and increase user base and outreach. Led Scrum development team of 4 developers and planned 40+ sprints using JIRA; defined product backlog with epics and user stories according to business value, ROI and changing customer requirements. Collaborated with UI/UX designers, front-end and backend engineers to continuously improve usability, plan enhancements, new capabilities, and user testing sessions and design reviews. Designed and led full rework of product with findings from competitive research, increasing user base by 90% in 1 month and improving customer NPS by 60%. Created a template to receive feature requests, achieving an 80% reduction in time waste and manual work.
  • Senior Business ConsultantFull Time

    Infodynamics Consulting

    May 2018 - Nov 2021 -3 yrs, 6 months

    Egypt

    • Job Details:Liaised with key stakeholders to define requirements and delivery milestones for multiple projects. Drove success of solution projects through project management methodologies, coordinating resources across teams and project stakeholders. Collaborated across work-streams outside of direct team in order achieve objectives and complete deliverables. Responsible for tracking project status against plans, monitoring project activities and communicating to key program members and partners. Streamlined company performance by employing RACI matrix and process reengineering, achieving an 60% reduction in the preparation time of client services. Managed and created project management artifacts as well as documenting project requirements. Improved productivity through process streamlining and improvement, setting KPIs, identifying bottlenecks. Spearheaded hiring process for positions of General Manager and below, and identified the right talent for a large industrial tools company. Developed infographics from start to finish: research, design, data analysis & visualization.
  • InternInternship

    Coca Cola (Atlantic Industries)

    Jun 2013 - Sep 2013 -3 months

    Egypt , Cairo

    • Job Details:Overhauled and updated the internal telephone directory. Set up and tested the company satellite phones for use during the July 2013 political upheaval. Assembled and prepared desktop workspaces for interns and new employees.
  • Education

    • BA in Economics

      American University in Cairo (AUC)

      Jan 2011 - Jan 2016 - 5 yr

    • High School - American diploma

      Modern English School Cairo

      Jan 2011 

    Skills

    • Microsoft Word
    • Microsoft Powerpoint
    • Research
    • Business Modeling
    • Product Management
    • Microsoft Excel
    • Microsoft Excel
    • Problem Solving
    • Agile
    • Financial Analysis
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Economics of Copyright and Creativity

      Harvard School of Law·2016
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