OZ
Omar zein el deen
Freelance Medical Interpreter at Propio/Voyce
Cairo, EgyptWork Experience
Propio/Voyce
Jan 2023 - Present -2 yrs, 4 months
Egypt
- Job Details:Conducting medical, personal, institutional, and legal interpretation between English speaking clients and Arabic speakers in English speaking countries across the globe.
Quality and Service Excellence Manager
Octopus Outsourcing
Mar 2022 - Dec 2022 -9 months
Egypt
- Job Details:Managing the quality assurance operations, leading a team of 30 QA coaches and supervisors serving Talabat customers, overseeing organization’s metrics and processes, managing development projects.
Process Improvement Management Supervisor
Telecom Egypt - WE
Aug 2019 - Feb 2022 -2 yrs, 6 months
Egypt
- Job Details:Monitoring current processes, managing HR processes domain, achieving ISO standards, developing unified process flow.
Z2Data
May 2018 - Aug 2019 -1 yr, 3 months
Egypt
- Job Details:Creating and enforcing policies for effective data management, monitoring and analyzing information and data systems.
Education
Bachelor's Degree in Mass Communication
Ain Shams University (ASU)Jan 2001 - Jan 2005 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Fluent