OZ

Omar zein el deen

Freelance Medical Interpreter at Propio/Voyce

Cairo, Egypt

Work Experience

  • Freelance Medical Interpreter

    Propio/Voyce

    Jan 2023 - Present -2 yrs, 4 months

    Egypt

    • Job Details:Conducting medical, personal, institutional, and legal interpretation between English speaking clients and Arabic speakers in English speaking countries across the globe.

  • Quality and Service Excellence Manager

    Octopus Outsourcing

    Mar 2022 - Dec 2022 -9 months

    Egypt

    • Job Details:Managing the quality assurance operations, leading a team of 30 QA coaches and supervisors serving Talabat customers, overseeing organization’s metrics and processes, managing development projects.

  • Process Improvement Management Supervisor

    Telecom Egypt - WE

    Aug 2019 - Feb 2022 -2 yrs, 6 months

    Egypt

    • Job Details:Monitoring current processes, managing HR processes domain, achieving ISO standards, developing unified process flow.

  • Data Analysis Manager

    Z2Data

    May 2018 - Aug 2019 -1 yr, 3 months

    Egypt

    • Job Details:Creating and enforcing policies for effective data management, monitoring and analyzing information and data systems.

    • Education

    • Bachelor's Degree in Mass Communication

      Ain Shams University (ASU)

      Jan 2001 - Jan 2005 - 4 yr

    Skills

    • Customer Care
    • Quality Assurance
    • Process Improvement
    • Business Development
    • analytical
    • Communicator
    • Hard Worker
    • details-oriented
    • supportive

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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