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omar nasser

Credit Card Sales Officer at NBK Egypt

Cairo, Egypt

Work Experience

  • Credit Card Sales Officer

    NBK Egypt

    Dec 2022 - Present -2 yrs, 7 months

    Egypt

    • Job Details:Sales of credit cards and customer service. Developed relationships with customers to understand their needs.

  • Client Service Representative

    Vodafone Egypt

    Jun 2021 - Dec 2022 -1 yr, 6 months

    Egypt

    • Job Details:Provided assistance and support for customer inquiries. Handled customer service solutions for Vodafone's 247 service.

  • Client Service Representative

    Raya Contact Center for EGBank

    Dec 2020 - Jun 2021 -6 months

    Egypt

    • Job Details:Addressed customer inquiries and resolved issues. Delivered quality customer support in a high-pressure environment.

  • Team Leader for Driver Technical Support

    Major League Egypt in Uber Account

    Feb 2019 - Oct 2019 -8 months

    Egypt

    • Job Details:Led a team providing technical support for drivers. Managed team performance and ensured quality service delivery.

    • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2015 - Jan 2019 - 4 yr

    Skills

    • ICDL
    • Microsoft Excel
    • Microsoft Office
    • Microsoft Powerpoint
    • Microsoft Word
    • Customer Service Expertise
    • Stress Management
    • Adaptability
    • Learning agility

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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