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Omar Maher Zaker

Retail Sales Representative

Maadi, Cairo, Egypt

Work Experience

  • Retail Sales RepresentativeFull Time

    Vodafone

    Jan 2020 - Feb 2021 -1 yr, 1 month

    • Job Details:Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services
  • Sales Team LeaderFull Time

    EgyGate Travel

    Oct 2016 - Dec 2018 -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the selling of our store's products and services and assisting to maximize sales. Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties. Providing sales staff with constructive feedback and assisting staff to solve customers' problems. Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies. Maintaining positive customer relations. Motivating the sales staff and creating an atmosphere of healthy competition among the staff.
  • Purchasing SpecialistFull Time

    ghabbour auto

    Mar 2014 - Jul 2015 -1 yr, 4 months

    • Job Details:Maintaining the purchasing policy and ensuring that all purchases adhere to it. An executive would set the policy as well. Choosing the suppliers that the company will deal with and maintaining the legal interaction with them. Managing any SLA’s (Service Level Agreements) that may be in place and managing any Master Agreements between the suppliers and the company. Staff recruitment, training and management. Liaison with other departments, particularly the accounting, manufacturing and stock departments. Budgeting, costing and cost saving after reviewing the management information available. Health and Safety, Quality and other legal requirements. Overseeing any large procurement that may happen.
  • Education

    • Bachelor's Degree in Information Systems

      Nile University (NU)

      Jan 2018 

    Skills

    • Sales
    • Sales
    • Social Media
    • Purchasing
    • Customer Care
    • Customer Service
    • Customer Service
    • customer relationship
    • Driving
    • Marketing

    Languages

    • Arabic

      Fluent
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