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Omar Hakeem

Business Process Excellence Lead at Coca-Cola Hellenic

Cairo, Egypt

Work Experience

  • Business Process Excellence Lead

    Coca-Cola Hellenic

    Jan 2024 - Present -1 yr, 4 months

    Egypt

    • Job Details:Spearhead the i-voiceup platform across Egypt operations as the sole corporate admin —tracking executive summaries, RCA trends, KPIs, and case closure performance. Drive monthly penalties and violations reporting via Power BI for HR payroll enforcement. Initiate and revise local policies and procedures with a compliance-first mindset. Collaborate with audit & control to eliminate systemic gaps and enforce workflow refinements. Conduct surprise audits and enforce penalties to drive policy adherence. Lead cross-functional teams in executing complex projects, ensuring prompt and compliant delivery.
  • Senior Business Process Excellence

    Coca-Cola Hellenic

    Jan 2023 - Jan 2024 -1 yr

    Egypt

    • Compliance Auditor

      Coca-Cola Hellenic

      Nov 2021 - Feb 2023 -1 yr, 3 months

      Egypt

      • Job Details:Managed speak-up & i-voiceup compliance platforms, analyzing violations across legal, HR, HSE, and operations. Supported quality assurance of action taken and facilitated monthly compliance meetings. Delivered onboarding inductions covering ethics, compliance, and governance frameworks.
    • Compliance Auditor

      Coca-Cola Bottling Company of Egypt

      Jun 2020 - Nov 2021 -1 yr, 5 months

      Egypt

      • Job Details:Conducted in-depth audits across sales, finance, supply chain, HR, and safety functions. Generated audit reports, tracked KPIs, and advised on risk mitigation strategies. Recommended procedural enhancements and contributed to periodic reviews.
    • Education

      • Bachelor's Degree in Accounting

        Beni Suef University (BSU)

        Jan 2002 - Jan 2006 - 4 yr

      Skills

      • Risk Management
      • Data Analytics
      • Cost Control
      • Asset Management
      • SAP
      • Oracle ERP
      • Accounting Systems
      • Business Process Excellence
      • governance
      • Internal auditing
      View More

      Languages

      • Arabic

        Fluent
      • English

        Fluent
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