Omar Hafez

OQ Officer

• Job Details:Follow up application of OQ measures in production areas and check compliance of in-process testing. Handle deviations, complaints and OOS & OOT in coordination with area owners and ensure implementation of CAPA and closure within required timeline. Review batch related documentation for completeness, correctness, and compliance to approved standards. Responsible for and ensure proper implementation of ALCOA+ principles.

Quality Assurance Specialist

• Job Details:Took samples of intermediates and finished products for each batch to obtain representative samples. Performed random checking tests throughout processes for critical start-up tests and to check the correctness of printed materials. Observed conditions on the line and in-process areas for compliance with process methods, correct operation of procedures, and cleanliness and clearance of other components. Handling of complaints from market and CAPAs follow-up.

Care Center Officer

• Job Details:Approved or rejected medical claims. Revised contracts per each company's policy. Solved patients' problems effectively and efficiently.