Omar hafeez

Work Experience

Makkah Markets

May 2024 - Present -1 yr, 1 month

Job Details:Prepare and serve a variety of quick-service food items including noodles, popcorn, beverages, and snacks. Greet customers warmly, take accurate orders, and ensure timely delivery of food. Handle cash, card, and digital payments efficiently with proper billing and balance management. Maintain cleanliness and food safety standards as per health regulations. Restock supplies and manage basic inventory to support smooth daily operations. Assisted in food preparation, cleaning, and customer interaction. Learned basic cooking techniques, stall setup, and closing procedures. Handled busy customer flow with calm and courteous service.

Week Gifts Market

Jan 2023 - Apr 2024 -1 yr, 3 months

Job Details:Consistently provided exceptional customer service by actively listening to customer needs, offering tailored product recommendations, and ensuring a seamless shopping experience, resulting in a 20% increase in repeat customers. Exceeded monthly sales targets by an average of 15% through effective up-selling techniques and product knowledge, contributing to the store’s overall revenue growth. Played a key role in maintaining accurate inventory levels by conducting regular stock checks, managing inventory discrepancies, and ensuring timely replenishment of high-demand products. Collaborated with the merchandising team to create visually appealing product displays that drove foot traffic and enhanced product visibility, leading to a 10% increase in impulse purchases. Worked closely with team members to optimize store operations, including opening and closing procedures, cash handling, and providing on-the-spot training for new hires, fostering a positive and productive work environment. Maintained up-to-date knowledge of the latest products, trends, and promotions, enabling effective communication with customers and driving informed purchasing decisions.