Omar Elhabashi

Service Reception Engineer

• Job Details:Acted as the first point of contact for customers, gathering service requests and documenting issues clearly and professionally. Coordinated daily operations between clients and technical teams to ensure smooth service delivery and timely updates. Managed job orders, invoices, service records, and handled payment processing. Supported basic diagnostics using BMW ISTA software, contributing to workflow efficiency and accuracy. Oversaw spare part requests and assisted with final quality checks prior to car delivery. Developed business operations and customer management skills in a high-end, tech-integrated automotive setting. Gained strong interpersonal skills by dealing with a wide range of clients.