profile-img

Omar El Dash

Customer Support Representative

New Cairo, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Teleperformance - Egypt

    Nov 2023 - Apr 2024 -5 months

    Egypt , Cairo

    • Job Details:Delivered high-quality customer support via phone, resolving issues and providing product information. - Maintained a high customer satisfaction rate through effective communication and problem-solving. - Supported the sales team by identifying upselling opportunities, and contributing to revenue growth. - Received positive feedback for communication and service excellence.
  • Sales & Marketing ExecutiveFull Time

    Union Sport for Fitness Equipment

    Sep 2020 - Nov 2023 -3 yrs, 2 months

    Egypt , Cairo

    • Education

      • Bachelor's Degree in English language

        Ain Shams University (ASU)

        Jan 2020 

      Skills

      • Marketing
      • Creative Writing
      • Negotiation
      • Digital Advertising
      • Marketing executive
      • Social Media Strategy

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Beginner

      Training & Certifications

      • Forward program

        McKinsey & Company·2023
      • Digital Marketing Nanodegree

        Udacity·2022
      Share this Profile