Omar Adel Hussein
Outsource Service Engineer at SKF Egypt LLC
Giza, Giza, EgyptWork Experience
Outsource Service EngineerFreelance / Project
SKF Egypt LLC
Feb 2021 - Present -4 yrs, 4 months
Egypt , Cairo
- Job Details:Account strategy, planning and relationship management • Build deep knowledge of the clients, their strategies and business issues, and the industry in which they operate. • Develop strong understanding of company services and solutions to determine which solutions best fit customer requirements. • Met with SKF customers to discuss business needs and recommend optimal solutions. • Increased sales by offering consultation on products and services (Vibration analysis, Laser Alignment, Balancing and RCA) in different industries (Cement, Steel, Paper, Water and Sewage Stations and O&G) • Finalized the paper work, update the machine logs and reports on the required time. • Aligned office departments and increased inter-department communication and data sharing.
Vibration SpecialistFull Time
- Job Details:Vibration Specialist for two plants in Egypt: • Arabian Cement Company – ACC (Two Lines) • Wadi AL-Nile Cement Company – WNCC (One Line) Scope of work: • Condition monitoring and diagnostic analysis for all rotary machines in our two cement plants with three lines for all cement areas (Crusher area, Coal mills, Raw mills, Furnace and Cement Mills) with total capacity of 20000 ton/day. • All the vibration activities in the plants done by using CSI 2130 and SKF CMXA 80 vibration analyzers. • Generated monthly detailed reports for more than 300 equipment covering analysis of key data and outlining potential solutions • Conducted tests and diagnostic procedures using tools such as Vibration analyzers, Balancing, Laser alignment and Thermal Imaging. • Performed troubleshooting and repair for complex vibration problems. • RCA and Identified problems and recommended new processes to improve efficiency and reduce costs. • Evaluated items to assign grades and marked quality level, rejection status or acceptance. • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment. • Worked closely with Inspection, Planning and Maintenance Engineers to maintain optimum levels of communication to effectively and efficiently complete projects. • Monitored company inventory to keep stock levels and databases updated. • Developed process improvements to increase reliability and equipment performance. • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. • Aligned production operations to meet higher standards and maximize returns • Exceeded goals through effective task prioritization and great work ethic.
Technical Support - Service EngineerFull Time
- Job Details:• Products Solutions and Serving as a first point of contact for all customer requirements. • Build deep knowledge of the clients, their strategies and business issues, and the industry in which they operate. • Develop strong understanding of company services and solutions to determine which solutions best fit customer requirements. • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. • Met with existing customers and prospects to discuss business needs and recommend optimal solutions. • Determined problem areas and resolved issues related to profitability and business objective achievement. • Increased sales by offering consultation on products and services (Vibration analysis, Laser Alignment, Balancing, Thermal Imaging and RCA) in different industries (Cement, Steel, Paper, Water and Sewage Stations and O&G) • Drive, manage and maintain accounts plans, and regularly review them against established milestones and targets. • Created and executed reorganization plan, training and development programs and implemented process improvements. • Created strategies to develop and expand sales and services to existing customer which resulted in significant increase in annual revenue. • Aligned office departments and increased inter-department communication and data sharing. • Monitor and work with Finance to report on the accounts’ performance and results. • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
Bachelor's Degree in Production Engineering and Design of Mechanics
Menoufia UniversityJan 2010
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Vibration Analyst Category III
Vibration Institute·2021Advanced vibration analysis CAT III
IES·2019SKF Certificate of completion - Expert Level
SKF Distributer College·2016Vibration Analyst Category II
Vibration Institute·2014Vibration Analysis – Level 1 (WI 202)
SKF·2013• Basic Machinery Vibration
RITEC·2013Bearing Technology & Maintenance (WE 201)
SKF·2013