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Omaima Atef

Call Center Agent at Go Partners

Cairo, Egypt

Work Experience

  • Call Center Agent

    Go Partners

    Nov 2023 - Present -7 months

    Egypt

    • Job Details:Proficient in handling inbound calls, providing exceptional customer service by understanding client needs and resolving issues efficiently. Proficient in using Zoho CRM to send and track emails related to various client cases, including deals, complaints, contracts, installment plans, broker coordination, and resale operations.

    • Skills

    • Problem Solving
    • CRM Tools (Zoho)
    • Presentation Skills
    • Communication skills
    • Teamwork

    Languages

    • Greek

      Advanced

    • English

      Beginner
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