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Omaima Atef Khalil

Call Center Agent at Go Partners

Ain Shams, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Go Partners

    Sep 2024 - Present -11 months

    Egypt , Giza

    • Job Details:Proficient in handling inbound calls, providing exceptional customer service by understanding client needs and resolving issues efficiently. Proficient in using Zoho CRM to send and track emails related to various client cases, including deals, complaints, contracts, installment plans, broker coordination, and resale operations.
  • Activities

    • Public Relations at SBS

      Student Activity

      Nov 2023 - Jun 2024 -7 months

    • Delegate at X-project

      Student Activity

      Feb 2023 - Sep 2023 -7 months

    Skills

    • Problem Solving
    • CRM Tools (Zoho)
    • Presentation Skills
    • Communication skills
    • Teamwork

    Languages

    • English

      Advanced
    • Greek

      Intermediate
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