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Olusina Akinpelu

Senior Travel Consultant at Sabrina Travels Limited

Lagos, Nigeria

Work Experience

  • Senior Travel ConsultantFull Time

    Sabrina Travels Limited

    Jan 2014 - Present -11 yrs, 5 months

    Nigeria , Lagos

    • Job Details:* Make professional and accurate travel arrangements for clients including air, car, hotel, and ground transportation reservations * Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required * Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs * Follow the company’s procedures, account guidelines and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR's) and profiles. * Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company. * Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations * Maintain awareness and adherence to clients procedures, programs and policy guidelines * Consistent application of company's practices and programs * Provide industry updates as well as airline promotions to clients * Offer and provide travel insurance to customers * Engage in the preparation of sales budget weekly * Manage a team of junior travel consultants.
  • Education

    • BSc. Transport Management in Transport Management

      Ladoke Akintola University of Technology

      Jan 2010 - Jan 2015 - 5 yr

    • Vocational in Fares and Ticketing

      Frontier Travel Academy

      Jan 2007 - Jan 2008 - 1 Year

    Skills

    • Amadeus
    • Sales
    • Customer Service
    • Amadeus
    • Marketing
    • Microsoft Office
    • Sabre
    • Sabre

    Languages

    • English

      Fluent
    • Yoruba

      Fluent

    Training & Certifications

    • Airport Operations

      International Air Transport Association·2010
    • Introduction to Airline Industry

      International Air Transport Association·2010
    • Amadeus Fares and PNR

      Amadeus·2008
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