
Olusina Akinpelu
Senior Travel Consultant at Sabrina Travels Limited
Lagos, NigeriaWork Experience
Senior Travel ConsultantFull Time
Sabrina Travels Limited
Jan 2014 - Present -11 yrs, 5 months
Nigeria , Lagos
- Job Details:* Make professional and accurate travel arrangements for clients including air, car, hotel, and ground transportation reservations * Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required * Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs * Follow the company’s procedures, account guidelines and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR's) and profiles. * Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company. * Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations * Maintain awareness and adherence to clients procedures, programs and policy guidelines * Consistent application of company's practices and programs * Provide industry updates as well as airline promotions to clients * Offer and provide travel insurance to customers * Engage in the preparation of sales budget weekly * Manage a team of junior travel consultants.
Education
BSc. Transport Management in Transport Management
Ladoke Akintola University of TechnologyJan 2010 - Jan 2015 - 5 yr
Vocational in Fares and Ticketing
Frontier Travel AcademyJan 2007 - Jan 2008 - 1 Year
Languages
English
FluentYoruba
Fluent
Training & Certifications
Airport Operations
International Air Transport Association·2010Introduction to Airline Industry
International Air Transport Association·2010Amadeus Fares and PNR
Amadeus·2008