Basic Info

Nour El Meniawy

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Key account manager at CSR Egypt

Experience Details

Key account manager

Customer Service/Support, Project/Program Management, Writing/Editorial

Manager

Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Responsible for the development and achievement of sales through the direct sales channel.
Focusing on growing and developing existing clients, together with generating new business.
Write business plans for all current and opportunity tender business.
You will act as the key interface between the customer and all relevant divisions.


Company Details

CSR Egypt

Cairo, Egypt

11-50 employees

Business Services - Other, Management Consulting

www.csregypt.com

Jan 2017 to present (9 months)
Key Account Manager at CSR Egypt

Experience Details

Key Account Manager

Operations/Management, Marketing/PR/Advertising , Business Development

Manager

•Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
•Acquire a thorough understanding of key customer needs and requirements.
•Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
•Ensure the correct services are delivered to customers in a timely manner.
•Serve as the link of communication between key customers and internal teams.
•Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
•Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
•Create the customer identity/content.


Company Details

CSR Egypt

Cairo, Egypt

51-100 employees

Business Services - Other

www.csregypt.com www.egyptcsrforum.com

Jan 2017 to present (9 months)
Events Manager at Business News

Experience Details

Events Manager

Business Development, Operations/Management, Media/Journalism/Publishing

Manager

•Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
•Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
•Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
•Develops negotiating strategies and positions by studying the integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
• In addition to being responsible for the events by:
- Development, production and delivery of projects from proposal right up to delivery.
- Delivering events on time, within budget, that meet expectations.
- Setting, communicating and maintaining timelines and priorities on every project
- Communicating, maintaining and developing client relationships
- Managing supplier relationships
- Managing operational and administrative functions to ensure specific projects are delivered efficiently.
- Providing leadership, motivation, direction and support to the team
- Travelling to on-site inspections and project managing events
- Being responsible for all project budgets from start to finish.
- Ensuring excellent customer service and quality delivery


Company Details

Business News (multinational)

Cairo, Egypt

101-500 employees

Media Production

www.bnegypt.com

Mar 2016 to Dec 2016 (9 months)
Chairman Assistant at Business News Foundation

Experience Details

Chairman Assistant

Administration, Human Resources, Business Development

Experienced (Non-Manager)

Manage multiple projects as assigned by the Chairman related to diverse lines of business,
community, and personal interests with inter-related activities and relationships.
- Coordinates calendar, travel, meeting, and schedule arrangements for the Chairman, staff,
business partners, and customers. Includes initiating contact and securing appointments,
equipment, and facilities as appropriate.
- Works closely with other team members to assure the Chairman’s preparation for meetings,
presentations or other engagements. Administrative and functional activities include but are
not limited to:
- Taking phone calls;
- Maintaining personal and business files;
- Corporate record keeping for multiple entities;
- Supporting marketing and strategic planning activities;
- Note taking & creating documentation
- Filing, storage & retrieval of business and personal activities.
- Handles financial and accounting matters for the chairman with confidentiality.
- Prepares and sends business and private correspondence.
- Coordinates operations of Chairman’s office including:
* reception
* document preparation & control
* internal communications

- Carries out responsibilities with professionalism, respect for others, in accordance with the
organization’s policies and applicable laws
- Any other duties as assigned.
- Being the contact person for any inquiries related to the conference.
- Gathering, maintaining, and utilizing lists of media contacts and the past and potential
attendees for targeted outreach.
- Promoting the conference through placements in various publication calendars and
advertisements.
- Responsible for courses held at the Daily News Egypt Courses.


Company Details

Business News Foundation (multinational)

Cairo, Egypt

501-1000 employees

Marketing and Advertising, Capital Markets , Media Production

www.dailynewsegypt.com

Nov 2014 to Feb 2016 (1 year 3 months)
Assistant Circulation at Daily News Egypt

Experience Details

Assistant Circulation

Human Resources, Operations/Management

Experienced (Non-Manager)

Ensure the ongoing survival of various publications. These individuals oversee the distribution process for mainly newspapers and magazines in the country.
- Develop contacts with retailers and distributors.
- Increasing the number of newspapers, they distribute.
-Enact marketing campaigns to give consumers special prices on subscription rates.
- Reporting back to higher-level management.


Company Details

Daily News Egypt (multinational)

Giza, Egypt

101-500 employees

Marketing and Advertising, Media Production

www.dailynewsegypt.com

Mar 2014 to Nov 2014 (8 months)
Customer Service Representative at Teleperformance - Western Union account

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

- Sending and editing customers' transactions over the phone.
- Handling customers' complaints.
- Data entry of customers' information.


Company Details

Teleperformance - Western Union account (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

www.teleperformance.com

Dec 2013 to Feb 2014 (2 months)
English Teacher at Star Kids Academy (UC Mass)

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

- Teaching American English syllabus for children age (5 - 8 years old).
- Preparing syllabus material and lessons.
- Ensuring letters' pronunciation and stressing on differentiating between letters


Company Details

Star Kids Academy (UC Mass)

Cairo, Egypt

11-50 employees

Education

N/A

May 2013 to Nov 2013 (6 months)

Education

Bachelor of Laws in administrative law

Education Details

Bachelor of Laws

administrative law

Benha University, Egypt

B / Very Good / 75 - 85%

Egyptian constitutional law En

N/A

Benha University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

New Ramsis College

Egypt

2009

A / Excellent / 85 -100%

92%

New Ramsis College
2009

Certifications

Certificate details

ICDL (International Computer Driving License)

Jun 2013

N/A

N/A

N/A

Benha University

N/A

Certificate details

Mini MBA ,Business Mastery “ Brayan Tracy”

Mar 2014

N/A

N/A

N/A

N/A

Certificate details

Social Media Marketing, The British Universty in Egypt

Jun 2015

N/A

N/A

N/A

The British University in Egypt

N/A

Training and Courses

Training/Course Details

Total Business Mastery - Mini MBA by Brian Tracy

May 2014

Cairo Business Forum

N/A

Training/Course Details

Social Media Marketing

Jul 2015

BUE

N/A

Training/Course Details

Human Resources

Apr 2015

AUC

N/A

Training/Course Details

Adobe package Photo Shop, Indesign, illustrator

Feb 2017

Russian Culture Center

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdministrative LawAdobe IndesignAdobe Package Photo Shop, Indesign, IllustratorAdobe PhotoshopArabicAssistant CirculationBusinessBusiness DevelopmentBusiness NewsBusiness News FoundationBusiness PlanningBusiness Services - OtherCapital MarketsChairman AssistantComputerConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDaily News EgyptDrivingEditorialEducationEnglishEnglish TeacherEvents ManagerFlexibleHard WorkerHuman ResourcesHuman Resources (HR)ICDL (International Computer Driving License)InternetJournalismKey Account ManagerManagementManagement ConsultingMangementMarketingMarketing And AdvertisingMediaMedia ProductionMicrosoft ExcelMicrosoft OfficeMicrosoft WordMini MBA ,Business Mastery Brayan TracyMusic PlayingNetworkingProgram ManagementProjectPublic Relations (PR)PublishingSalesSocialSocial Media MarketingSocial Media Marketing, The British Universty In EgyptSportsSupportTeachingTeam PlayerTeleperformance - Western Union AccountTotal Business Mastery - Mini MBA By Brian TracyTravellingWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

5-7 years

Administration

Administration

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

5-7 years

Adobe Indesign

Adobe Indesign

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Advanced

: High

:

1-3 years

Business Planning

Business Planning

: Advanced

: High

:

1-3 years

Business Development

Business Development

: Advanced

: Extreme - I love it!

:

1-3 years

Public Relations (PR)

Public Relations (PR)

: Advanced

: Extreme - I love it!

:

Less than 1 year

Computer

Computer

: Advanced

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Intermediate

: Medium

:

Less than 1 year

Teaching

Teaching

: Intermediate

: High

:

Less than 1 year

Sales

Sales

: Intermediate

: Medium

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Fields of Expertise

mangement

mangement

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Creative, Flexible / Adaptive, Social, Team Player

Online Presence

https://www.linkedin.com/in/nour-wagdy-1297a4a1?trk=nav_responsive_tab_profilehttps://www.facebook.com/nour.w.ibrahim.9https://twitter.com/NourWagdy92

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