Basic Info

Nourhan Sherif

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

English language Instructor for Kids at Berlitz Egypt

Experience Details

English language Instructor for Kids

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Berlitz Egypt (multinational)

Giza, Mohandseen, Egypt

More than 1000 employees

Education

www.berlitzegypt.com

May 2016 to present (7 months)
YLA at The British Council

Experience Details

YLA

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

The British Council

Egypt

N/A

Education

N/A

Sep 2016 to present (3 months)
International account advisor at Vodafone international services (UK)

Experience Details

International account advisor

Customer Service/Support, IT/Software Development

Student

-Solving customers’ complains and issues.
-Handling iPhone, Android, windows, blackberry, sure signal box, mobile broadband, MiFi, WiFi, mobile internet and signal queries.
-Present technical solutions.
-Conducting briefings, evaluating and helping team members while being the Manager’s Delegate

Promoted to international account floor walker.


Company Details

Vodafone international services (UK) (multinational)

Giza, Egypt, Egypt

N/A

Telecommunications

www.vodafone.co.uk

Aug 2013 to Aug 2015 (2 years)

Education

Bachelor's Degree in Business administartion major

Education Details

Bachelor's Degree

Business administartion major

Faculty of commerce english section cairo university, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of commerce english section cairo university
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Delta languages school

Egypt

2012

A / Excellent / 85 -100%

N/A

Delta languages school
2012

Training and Courses

Training/Course Details

marketing

May 2013

COMET

N/A

Training/Course Details

Banking

Jul 2013

Barclays bank

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBankingBerlitz EgyptBooksBusiness Administartion MajorCommunicatorCustomer ServiceEducationEnglishEnglish Language Instructor For KidsFrenchHuman ResourcesITInternational Account AdvisorMarketingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMoviesPresenterSea ShoreSocialSoftware DevelopmentSupportSupportiveTelecommunicationsTrainingVodafone International Services (UK)YLA

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: High

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Little

:

1-3 years

Human resources

Human resources

: Advanced

: Medium

:

Less than 1 year

Marketing

Marketing

: Advanced

: Medium

:

Less than 1 year

Training

Training

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Communicator, Presenter, Social, Supportive

Online Presence

facebook.com/nourhan.sherif39

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