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Nourhan Kazem Agamey

Social media content moderator at FluffNStuff

Madinaty, Cairo, Egypt

Work Experience

  • Social media content moderatorFull Time

    Kevangi

    May 2024 - Present -1 yr, 1 month

    United Kingdom

    • Job Details:• Effectively moderated and managed content on Instagram for over 100 clients by moderating 2 accounts, ensuring that all posts adhered to brand standards while generating high engagement. • Resolved customer complaints within 24 hours by providing accurate information. • Analyzed trends in consumer feedback to identify potential areas for improvement and boost engagement levels with fans and followers by 10%. • Introduced new strategies that improved efficiency of moderation processes by 30%, resulting in higher number of sales.
  • Social media content moderatorFull Time

    FluffNStuff

    Apr 2024 - Present -1 yr, 2 months

    United Kingdom

    • Job Details:• Effectively moderated and managed content on Instagram for over 100 clients by moderating 2 accounts, ensuring that all posts adhered to brand standards while generating high engagement. • Resolved customer complaints within 24 hours by providing accurate information. • Analyzed trends in consumer feedback to identify potential areas for improvement and boost engagement levels with fans and followers by 10%. • Introduced new strategies that improved efficiency of moderation processes by 30%, resulting in higher number of sales.
  • Social media content moderatorFull Time

    Noliza

    Feb 2024 - May 2024 -3 months

    United Kingdom

    • Job Details:Effectively moderated and managed content on Instagram for over 100 clients by moderating 6 accounts, ensuring that all posts adhered to brand standards while generating high engagement. • Resolved customer complaints within 24 hours by providing accurate information. • Analyzed trends in consumer feedback to identify potential areas for improvement and boost engagement levels with fans and followers by 10%. • Introduced new strategies that improved efficiency of moderation processes by 30%, resulting in higher number of sales.
  • Social media content moderatorPart Time

    Bubbles Paw

    Dec 2023 - Feb 2024 -2 months

    United States

    • Job Details:Effectively moderated and managed content on Instagram for over 100 clients by moderating 3 accounts, ensuring that all posts adhered to brand standards while generating high engagement. • Resolved customer complaints within 24 hours by providing accurate information. • Analyzed trends in consumer feedback to identify potential areas for improvement and boost engagement levels with fans and followers by 10%.
  • Education

    • Vocational in Virtual Assistance

      African Leadership Experience - ALX

      Jan 2024 - Jan 2024 - 0 Month

    • Technical Diploma in Data Analysis

      Digital Egypt Pioneers Initiative - DEPI

      Jan 2024 - Jan 2024 - 0 Month

    • Bachelor's Degree in Software engineering

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2022 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Digital Marketing

      Girls in Marketing·2024
    • Data Visualization with Tableau

      Udacity·2023
    • Testing Foundations

      Ministry of communications and information technology·2022
    • REST API Manual Testing

      The CPD certification service·2022
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