Basic Info

Nourhan Fekry

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

International account advisor at Vodafone

Experience Details

International account advisor

Customer Service/Support

Experienced (Non-Manager)

Build a good Rapport with Clients over the phone.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle customer and service inquiries.
Manage customers' accounts.
Follow up on customer interaction.


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Other - Not Classified

www.vodafone.com

Mar 2017 to present (9 months)

Education

Bachelor's Degree in Law school (english section )

Education Details

Bachelor's Degree

Law school (english section )

Ain Shams University, Egypt

A / Excellent / 85 -100%

Civil law - commercial law - international law - agricultural law - maritime and aviation - criminal law - criminology and Penology - islamic sharea ...etc

I Am one of the top students on my class and my rank is the seventh

Ain Shams University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

R.c school

Egypt

2012

A / Excellent / 85 -100%

N/A

R.c school
2012
This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

Administrative LawAnalyticalArabicAviation And Maritime LawCivil LawCommercial LawCustomer ServiceEnglishHard WorkerInternational Account AdvisorInternational LawLaw School (english Section )LeaderOrganizerOther - Not ClassifiedPolitical ScienceSupportTeam PlayerVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

aviation and maritime law

aviation and maritime law

: Advanced

: Extreme - I love it!

:

Less than 1 year

civil law

civil law

: Intermediate

: High

:

1-3 years

administrative law

administrative law

: Intermediate

: Little

:

1-3 years

political science

political science

: Intermediate

: High

:

Less than 1 year

commercial law

commercial law

: Intermediate

: High

:

1-3 years

international law

international law

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Organizer, Team Player

Online Presence

https://www.linkedin.com/in/nourhan-fekry-93381712a?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/nourhan.fekry

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