Nouran Mahmoud

Supply Operations Quality Executive

• Job Details:Leading on-site training programs and ensuring compliance with regulatory requirements. Managed logistics service providers (LSPs) to improve supply chain efficiency and enhance key performance indicators (KPIs). Overseeing operational compliance, product disposition, and quality assurance activities. Acted as a subject matter expert (SME) in the development and enhancement of the procedural documentation within UK, including the creation of standard operating procedures (SOPs) in different QMS areas. Acted as the subject matter expert and lead auditor for the SIAS (site internal audits), overseeing the stakeholders involved in good distribution activities across the UK. Managed GxP records and directed data integrity monitoring in accordance with ALCOA principles to ensure the regulatory requirements are met.

Supply Chain Quality Executive

• Job Details:Managed training system and compliance activities for Pfizer UK. Handled customer complaints (product quality complaints) and ensured timely resolution. Acted as a subject matter expert in data integrity, SOPs, and procedural documentation. Coordinated regulatory communications and product disposition processes.

Supply Chain Quality Operations Officer

• Job Details:Served as regional PDocs subject matter expert (SME), maintaining procedural documents across all Africa countries. Managed annual product quality reviews (APQR) in Egypt, South Africa, Ireland, France, and Sweden. Provided backup support for product distribution activities and complaint handling. Effectively led the implementation and management of change control systems across the region.