Noura Hamdy

Call Center Agent

• Job Details:Handle all incoming/outgoing calls of the call center, achieve the requested staffed time on a daily basis to minimize lost call rate, accumulating sufficient appropriate audit evidence and making the audit working papers, management and resolve customer complaints.

Intern

• Job Details:Trained in operation department.

Intern

• Job Details:Learned about bank ethics (partnership, responsibility, integrity, dedication, excellence), cash loan and mortgage products, how to satisfy customers and provide good service, financial inclusion.