NH
Noura Hamdy
Call Center Agent at Xceed
Haram, Giza, EgyptWork Experience
Xceed
Oct 2022 - Present -2 yrs, 8 months
Egypt
- Job Details:Handle all incoming/outgoing calls of the call center, achieve the requested staffed time on a daily basis to minimize lost call rate, accumulating sufficient appropriate audit evidence and making the audit working papers, management and resolve customer complaints.
Bank Misr
Egypt
- Job Details:Learned about bank ethics (partnership, responsibility, integrity, dedication, excellence), cash loan and mortgage products, how to satisfy customers and provide good service, financial inclusion.
Commercial International Bank Egypt
Egypt
- Job Details:Overview about the importance of financial inclusion.
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2018 - Jan 2022 - 4 yr
Skills
Languages
English
Intermediate