Basic Info

Nourihan Rashdan

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Member Ship Coordinator at Allied Arab Assurance Brokerage

Experience Details

Member Ship Coordinator

Medical/Healthcare

Experienced (Non-Manager)

1-Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits. May ascertain premium rates required and cash reserves necessary to ensure payment of future benefits.
2- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
3-Obtain information from insured or designated persons for purpose of settling claim with insurance carrier
4- Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
5- Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.
6- Advise clients on financial plans utilizing knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate. Duties include assessing clients' assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives to establish investment strategies.


Company Details

Allied Arab Assurance Brokerage

Giza, Mohandseen, Egypt

11-50 employees

Insurance

N/A

Jan 2015 to present (1 year 11 months)
HR Assistant & Office Manager at Revive Medical Center

Experience Details

HR Assistant & Office Manager

Administration

Experienced (Non-Manager)

1-Coordinate staff recruitment and selection process in order to ensure at timely organized and comprehensive procedure is used to hire staff.
2-Train new employees and inform them about their tasks.
3- Monitor staff performance (Doctors) and attendance activities.
4- Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
5- Writing letters and producing reports and presentations, writing announcement and newsletters.
6-working with PR consultant, in social network and new agendas for the market.
7- Acting as office manager and supervising other administrative staff
8-Dealing with accounts, budgets and monthly targets
9- Taking on project work, such as research or writing reports.
10-Making travel arrangements and build doctors network as referrals.
11-Handling salaries and pay slip by the end of the month
12-Developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management
13-Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.
14- Submits employee data reports by assembling, preparing, and analyzing data


Company Details

Revive Medical Center

Cairo - Zamalek, Egypt

11-50 employees

Medical Devices and Supplies

N/A

Oct 2013 to Oct 2014 (1 year)
HR Assistant & Admin at Shabkkat Egypt

Experience Details

HR Assistant & Admin

Human Resources

Entry Level

1-Provide support to supervisors and staff to develop the skills and capabilities of staff.
2- Provides payroll information by collecting time and attendance records.
3-Submits employee data reports by assembling, preparing, and analyzing data.
4- Performs customer service functions by answering employee requests and questions.
5-Performs payroll/benefit-related reconciliations to General Ledger and other accounts
6-Updates HR spreadsheet with employee change requests and processes paperwork.
7-Assists with processing of terminations.
8-Assists with the preparation of the performance review forms.
9-Schedules meetings and interviews as requested by HR Manager.
10-Assists or prepares correspondence.
11- Prepares new employee files.
12-Processes mail.
13-Performs other duties as assigned.
14-Files papers and documents into appropriate employee files.
15- Working in social insurance and medical insurance.


Company Details

Shabkkat Egypt (multinational)

Giza, Mohandseen, Egypt

101-500 employees

Information Technology Services

N/A

May 2013 to Oct 2013 (5 months)
Agent at Stream Global Service

Experience Details

Agent

Customer Service/Support

Entry Level

1- Attracts potential customers by answering product and service questions; suggesting information about other services.
2- Opens customer accounts by recording account information.
3- Maintains customer records by updating account information.
4- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction & adjustment.
5- Maintains financial accounts by processing customer adjustments.
6- Recommends potential products or services to management by collecting customer information and analyzing costumer needs.
7- Prepares product or service reports by collecting and analyzing customer information.
8- Contributes to team effort by accomplishingrelated results as needed


Company Details

Stream Global Service (multinational)

Giza, 6 October, Egypt

101-500 employees

Consumer Services

N/A

Oct 2012 to Apr 2013 (6 months)

Education

BA in English

Education Details

BA

English

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

La Rose De Lisieux

Egypt

2008

B / Very Good / 75 - 85%

N/A

La Rose De Lisieux
2008

Certifications

TOEFL
Sep 2008

Certificate details

TOEFL

Sep 2008

550 out of 800

N/A

N/A

Helwan University

N/A

Training and Courses

Training/Course Details

Human Resource Management

Apr 2016

AUC

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AdaptiveAdministrationAgentArabicConsumer ServicesCustomer ServiceCustomer SupportCustomer-orientedEnglishFlexibleFrenchHR Assistant & AdminHR Assistant & Office ManagerHuman ResourceHuman Resource ManagementHuman ResourcesInformation Technology ServicesInsuranceInteractiveMedicalMedical Devices And SuppliesMember Ship CoordinatorMicrosoft ExcelMicrosoft OutlookMicrosoft WordShabkkat EgyptSocialStream Global ServiceSupportSupportiveTOEFL

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Intermediate

: Intermediate

: Intermediate

: Intermediate

French

French

: Beginner

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Customer Support

Customer Support

: Advanced

: High

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

1-3 years

Fields of Expertise

Insurance

Insurance

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resource

Human Resource

: Beginner

: High

:

1-3 years

Key Skills

Customer-oriented, Flexible / Adaptive, Social, Interactive, Supportive

Online Presence

https://www.linkedin.com/in/nourihan-rashdan-623b3618?trk=nav_responsive_tab_profilehttps://www.facebook.com/nourhan.abdellrheem

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