NA
Nour Agha
Customer Services Specialist / Administrative Support at WTS Healthcare Facility Management
JordanWork Experience
Customer Services Specialist / Administrative Support
WTS Healthcare Facility Management
Aug 2023 - Present -1 yr, 5 months
- Job Details:Act as the main liaison between clients and internal teams, addressing inquiries and delivering service information promptly. Oversee scheduling and ensure smooth communication to coordinate client needs with relevant departments. Organize and maintain client records, generate accurate reports, and collaborate with teams for efficient operations. Provide administrative support in recruitment, onboarding, and ensure adherence to HR documentation and compliance requirements.
Alshalabi Specialty Clinic
Aug 2020 - Aug 2023 -3 yrs
Jordan
- Job Details:Greet patients, manage check-ins, and ensure a smooth flow of appointments. Answer phone calls, address patient inquiries, and coordinate with medical staff. Support HR functions, including hiring, onboarding, and employee documentation. Track employee attendance and assist with payroll processing.
Data Entry & Document Controller
Al-Yaqeen Bookshop
Aug 2015 - Aug 2018 -3 yrs
Jordan
- Job Details:Managed cash transactions and customer service operations. Ensured smooth checkout processes and maintained accurate records.
Education
Bachelor's Degree in Public Administration
Al-yarmouk UniversityJan 2021
Bachelor's Degree in Public Administration
Al-yarmouk University