NA

Nour Agha

Customer Services Specialist / Administrative Support at WTS Healthcare Facility Management

Jordan

Work Experience

  • Customer Services Specialist / Administrative Support

    WTS Healthcare Facility Management

    Aug 2023 - Present -1 yr, 5 months

    • Job Details:Act as the main liaison between clients and internal teams, addressing inquiries and delivering service information promptly. Oversee scheduling and ensure smooth communication to coordinate client needs with relevant departments. Organize and maintain client records, generate accurate reports, and collaborate with teams for efficient operations. Provide administrative support in recruitment, onboarding, and ensure adherence to HR documentation and compliance requirements.
  • Receptionist / HR Assistant

    Alshalabi Specialty Clinic

    Aug 2020 - Aug 2023 -3 yrs

    Jordan

    • Job Details:Greet patients, manage check-ins, and ensure a smooth flow of appointments. Answer phone calls, address patient inquiries, and coordinate with medical staff. Support HR functions, including hiring, onboarding, and employee documentation. Track employee attendance and assist with payroll processing.
  • Data Entry & Document Controller

    Al-Yaqeen Bookshop

    Aug 2015 - Aug 2018 -3 yrs

    Jordan

    • Job Details:Managed cash transactions and customer service operations. Ensured smooth checkout processes and maintained accurate records.
  • Education

    • Bachelor's Degree in Public Administration

      Al-yarmouk University

      Jan 2021 

    • Bachelor's Degree in Public Administration

      Al-yarmouk University

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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