Basic Info

Norhan Sharara

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

English instructor for Kids at BERLITZ

Experience Details

English instructor for Kids

Education/Teaching

Entry Level

N/A


Company Details

BERLITZ (multinational)

Cairo, Egypt

101-500 employees

Education

N/A

Oct 2016 to present (1 year 3 months)
Business Development Executive at Triptanza

Experience Details

Business Development Executive

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Triptanza

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Apr 2016 to Feb 2017 (10 months)
Group travel consultant at TRAVISTA Egypt

Experience Details

Group travel consultant

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

TRAVISTA Egypt

Cairo, Egypt

11-50 employees

Travel and Tourism

http://travistaegypt.com/

Jul 2014 to Dec 2015 (1 year 5 months)
Business Development Excutive at TRAVISTA Egypt

Experience Details

Business Development Excutive

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

TRAVISTA Egypt

Cairo, Egypt

11-50 employees

Travel and Tourism

http://travistaegypt.com/

Jul 2014 to Dec 2015 (1 year 5 months)
Technical support advisor at Teleperformance

Experience Details

Technical support advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance

Cairo, Egypt

N/A

Consumer Services

N/A

Nov 2013 to Jun 2014 (7 months)
CSR at Vodafone uk

Experience Details

CSR

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone uk (multinational)

Cairo, Egypt

N/A

Consumer Services

N/A

Jul 2013 to Oct 2013 (3 months)
Telesales agent (intern) at Emerging media

Experience Details

Telesales agent (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Emerging media (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Jun 2013 to Jul 2013 (1 month)

Education

Bachelor's Degree in business administration

Education Details

Bachelor's Degree

business administration

Faculty of Commerce english section , Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Commerce english section , Ain Shams University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Cairo Manara Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

Cairo Manara Language School
2009

Training and Courses

Training/Course Details

Applied Marketing Certificate

Dec 2015

AUC

N/A

Training/Course Details

General English - advanced level

Oct 2013

British Council

N/A

Training/Course Details

Customer service basics

Nov 2013

Samsung UK

N/A

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

AdaptiveApplied Marketing CertificateArabicBERLITZBusiness AdministrationBusiness DevelopmentBusiness Development ExcutiveBusiness Development ExecutiveCSRCommitmentCommunication SkillsConsumer ServicesCustomer ServiceCustomer Service BasicsDetails-orientedEducationEmerging MediaEnglishEnglish Instructor For KidsFlexibilityFlexibleGeneral English - Advanced LevelGoalsGroup Travel ConsultantHard WorkHard WorkerMarketingMicrosoft OfficeMicrosoft WordProfessionalismSalesSocialSocial MediaSupportSustainabilityTeam PlayerTeam WorkTechnical SupportTechnical Support AdvisorTelecommunicationsTelesales AgentTourismTravelTravel And TourismVodafone Uk

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Business Development

Business Development

: Expert

: Little

:

1-3 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Little

:

1-3 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

business development

business development

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Little

:

Less than 1 year

technical support

technical support

: Advanced

: Little

:

Less than 1 year

Social media

Social media

: Advanced

: Extreme - I love it!

:

Less than 1 year

sales

sales

: Intermediate

: Little

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Social, Team Player

Like norhan`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Norhan's full profile and find more great talent and professionals to join your team.