Basic Info

NOHA ELSABAGH

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Operation Senior officer at Barclays Bank

Experience Details

Operation Senior officer

Banking

Experienced (Non-Manager)

N/A


Company Details

Barclays Bank (multinational)

Egypt

More then 1000 employees

Banking

N/A

Aug 2008 to present (8 years 4 months)
Card Center officer at Barclays Bank

Experience Details

Card Center officer

Banking

Experienced (Non-Manager)

Business process improvement
R


Company Details

Barclays Bank

Egypt

More then 1000 employees

Banking

N/A

Aug 2008 to present (8 years 4 months)
Investment Manager at Aic Finance

Experience Details

Investment Manager

Accounting/Finance

Manager

• Preparing credit analysis for new partners and renewals to be presented to the committee
• Maintain the integrity of each credit file
• Complete ratio, trend and cash flows analyses and create projections
• Determine in depth the degree of risk involved.
• Follow-up with customers for the collection and portfolio management.
• Product design and pricing.
• Analysis of financial statements in order to determine disposition of the loan requested
• Examine financial transactions and credit history case by case (applications, statements balance sheets, legal documents etc).
• Identification of potential loan risks
• Maintain the integrity of each credit file
• Annually audit credit files
• Collect financial reporting data from loan operations specialists
• Review collection activity on delinquent accounts
• Communicate with clients regarding pending credit requests
• Assess creditworthiness of existing or prospective clients
• Prepare call reports, site visit reports, and credit memos and present them to credit committee


Company Details

Aic Finance

Cairo, Egypt

51-100 employees

Banking

N/A

Dec 2015 to present (1 year)
Consumer operations senior officer at Barclays Bank

Experience Details

Consumer operations senior officer

Banking

Experienced (Non-Manager)

• Handling customers complains through CBE; complain unit collection team, legal
department and call center.
• Handling a variety of transactions through a number of Mod Bank and flex Cube applications specially designed for that purposes accurately, efficiently within agreed time limit.
• Handling all the transaction and modifications activity related to loans & letters as well
• Providing world-class standard of service to customers as well as business partners.
• Responsible to initiate all types of transactions & modifications related to LPU ( pay off/ partial pay off/ change cycle/ write off/ recall/ cheques collection/ refund/ transfer/ letters issuance )
• Handling non- compliant or illegal requests submitted to the department.
• To prepare the RCA samples


Company Details

Barclays Bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Aug 2008 to Aug 2015 (7 years)
Card Centre Clerk at Blom Bank

Experience Details

Card Centre Clerk

Banking

Entry Level

N/A


Company Details

Blom Bank

Egypt

More then 1000 employees

Banking

N/A

May 2007 to Aug 2008 (1 year 3 months)
Card Center clerk at Blom Bank Egypt

Experience Details

Card Center clerk

Banking

Entry Level

Job responsibilities:
Data entry for Debit and Credit Card applications.
Card operations/customer service Client's complains, activation, change address, reissue replacement, etc. ).
Handling the courier process as delivering of Credit and Debit cards to branches.
Stock cards controlling and dispatching of cards and pins.
Handling and limiting Fraud cases.



Jun.06-Mars06 attended the World Class Customer Service at GRP (Graduate Resource Programme) sponsored by FGF
Course provided by Dale Carneige training.
Foundation for success.
World class customer service.
Report writing.; Sponsored by the Future Generation Foundation (FGF)
Training
Developed Language and Computer skills
Enhanced Presentation & project development skills.
Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.

Summer 2006 attended the Initial achievement course sponsored by Vodafone including (Time management, Leadership, CV


Company Details

Blom Bank Egypt

Egypt

501-1000 employees

Banking

N/A

May 2007 to Jan 2008 (8 months)
CIB (volunteer) at International Bank

Experience Details

CIB (volunteer)

Banking

Student

Training in ATM and Debit Card Department.


Company Details

International Bank (multinational)

Egypt

More then 1000 employees

Banking

N/A

Jul 2004 to Jan 2004 (6 month)

Education

MBA in Banking and risk managment

Education Details

MBA

Banking and risk managment

ESLSCA, Egypt

A / Excellent / 85 -100%

N/A

MBA for Bank and Risk Management

ESLSCA
2012 - 2015
Bachelor's Degree in Accounting and Business

Education Details

Bachelor's Degree

Accounting and Business

Cairo University, Egypt

C / Good / 65 - 75%

N/A

Beclore of Commerce

Cairo University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Soror Language school

Egypt

2002

A / Excellent / 85 -100%

N/A

Soror Language school
2002
This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountingAccounting And BusinessArabicBankingBanking And Risk ManagmentBanking ServicesBanking SystemBarclays BankCIBCRMCard Center ClerkCard Center OfficerCard Centre ClerkCommunicatorConsumer Operations Senior OfficerConsumer ServicesEnglishFinanceFrenchHandles StressInnovativeInsuranceInternational BankInvestment ManagerMBAMicrosoft OfficeNegotiatorOperation Senior OfficerTeam Player

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

banking system

banking system

: Expert

: Extreme - I love it!

:

5-7 years

CRM

CRM

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

banking services

banking services

: Expert

: Extreme - I love it!

:

5-7 years

consumer services

consumer services

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Negotiator, Innovative, Handles Stress, Team Player

Online Presence

http://eg.linkedin.com/pub/noha-elsabagh/29/a13/319

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