Basic Info

Noha Barakat

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Student

Work Experience

Customer service representative at Vodafone Ireland

Experience Details

Customer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone Ireland (multinational)

Egypt

N/A

Telecommunications

N/A

Feb 2017 to present (11 months)
Customer service advisor at Vodafone

Experience Details

Customer service advisor

Customer Service/Support

Entry Level

Customer Service Representative at Vodafone Ireland
Responding to Irish customer inquiries and complaints over the phone, Accomplishes sales and organization mission by completing related results as needed.

Technical support Agent,
Analyze, troubleshoot and resolve technical issues for voice, broadband or data installation and all connection issues.


Company Details

Vodafone

Egypt

More than 1000 employees

Business Services - Other

N/A

Feb 2016 to Dec 2017 (1 year 10 months)
Banker (intern) at Banque Misr

Experience Details

Banker (intern)

Banking

Entry Level

N/A


Company Details

Banque Misr

Egypt

More than 1000 employees

Banking

N/A

Aug 2015 to Sep 2015 (1 month)
Adminsistrator (intern) at Khalda Petroleum Comapny

Experience Details

Adminsistrator (intern)

Administration

Entry Level

N/A


Company Details

Khalda Petroleum Comapny (multinational)

Egypt

More than 1000 employees

Oil and Gas

N/A

Jul 2015 to Aug 2015 (1 month)

Education

Bachelor's Degree in International Business Administration

Education Details

Bachelor's Degree

International Business Administration

Sadat Academy for Management Sciences, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Sadat Academy for Management Sciences
2013 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Future Educational Sytems

Egypt

2012

B / Very Good / 75 - 85%

N/A

Future Educational Sytems
2012

Training and Courses

Training/Course Details

Banking

Sep 2015

Banque Misr

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdminsistratorArabicBankerBankingBusiness Services - OtherChocolatesCommunicatorCustomer ServiceCustomer Service AdvisorCustomer Service RepresentativeDetails-orientedEnglishFacebookFlexibleFrenchInternational Business AdministrationInternetKhalda Petroleum ComapnyListening To MusicMicrosoft OfficeOil And GasReadingShoopingSocialSupportSupportiveTelecommunicationsVodafone IrelandWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Key Skills

Communicator, Flexible / Adaptive, Details-oriented, Social, Supportive

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