Nizar Shuman

Luxury Concierge

• Job Details:Introduced an integrated concierge platform that cut tenant service response times by 300%, significantly boosting satisfaction. Drove a 68% increase in ancillary revenue through strategic upselling of premium services and packages. Maintained an 89% tenant satisfaction rating by delivering personalized, high-touch concierge services.

Operations & Strategy Advisor to the Founder

• Job Details:Provided strategic counsel to the founder on operational priorities, international expansion, and investor communications. Designed investment decks, board updates, and strategic briefs to facilitate funding, partnerships, & leadership alignment.

Operations & Administration Advisor to the Founder

• Job Details:Reduced operating costs by 40% and executive-related expenses by 20% through strategic budgeting and resource realignment. Improved hiring turnaround by 60% through optimized recruitment and onboarding frameworks. Enhanced workforce efficiency by 18% and lowered overtime by 39% via effective role structuring and process refinement. Managed vendor coordination and project logistics across international geographies, ensuring timely execution.