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Nishant Verma

Project Manager at Progressive

Delhi, India
  • IT Service Desk Management
  • Customer Satisfaction
  • Team Management
  • People Management
  • Incident Management

Work Experience

  • Project Manager at Progressive

    Aug 2017 to present · 12 Months
  • Site Incharge at Wipro Ltd.

    Dec 2012 to May 2017 · 4 Years 4 Months

Education

  • bachelors in technology in Electronics & Telecommunications

    Rajasthan Technical University - Egypt 2009 to 2012 · 3 Years
  • Technical Diploma in electronics & Telecommunications

    Govt. Polytechnic college, Ajmer, Rajasthan - Egypt 2005 to 2009 · 4 Years

Skills
Tools and Fields of Expertise

  • IT Service Desk Management
  • Customer Satisfaction
  • Team Management
  • People Management
  • Incident Management
  • MS Outlook
  • Service Delivery
  • Service Improvement
  • Stakeholder Management
  • Ms Word
  • MS Power Point
  • Remedy Tool
  • IT Operations
  • MIS Reporting
  • Change Management
  • Project Management
  • MS Project
  • Disaster Recovery

Languages

  • English

    Fluent
  • Hindi

    Fluent

Training & Certifications

  • PRINCE2 Certification in Project Management

    axelos - global best practice · 2016
  • ITIL® Foundation Certificate in IT Service Management

    axelos - global best practice · 2016