Nikhilkumar Madhusoodanan

Production Associate

• Job Details:Complying with all safety policies and procedures that are related to carrying out production tasks. Maintaining and updating records of purchase orders, pricing reports and inventory records. Performing final quality check on packaged items before shipping. Other duties assigned by supervisor.

Customer Support Representative

• Job Details:Developed strong product knowledge to provide informed recommendations based on individual customer needs and made sure they exceeded the expectations of our clients. Analyzed customer service trends to discover areas of opportunity and provide feedback to management. Collaborated with team members to develop best practices for consistent customer service delivery. Regular participation in meetings with team managers and clients from around the globe.