Basic Info

Nihal Ismail

More than 15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Executive PA to CEO at Al Tayyar Group

Experience Details

Executive PA to CEO

Tourism/Travel

Manager

• Taking on some of the CEO's responsibilities and working more closely with management.
• Deputizing for the CEO, making decisions and delegating work to others in the CEO's absence.
• Being involved in decision-making processes.
• Organizing and attending meetings and ensuring the CEO is well prepared for meetings.
• Devising and maintaining office systems, including data management and filing.
• Arranging travel, visas and accommodation and, occasionally, travelling with the CEO to take notes and provide general assistance during presentations ensuring the CEO is well-prepared for meetings/business trips, preparing meeting agendas.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Organizing and maintaining diaries and making appointments and ensuring all internal staff provide daily feedback to the CEO.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the CEO.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Liaising with clients, suppliers and other staff.
• Carrying out specific projects and research.
• Responsibility for accounts and budgets.
• Organization of corporate & company entertainment, management meetings and events.
• Overseeing office management ensuring the CEO’s high standards are maintained.
• Oversee office procurement and overhead spending as per budget.
• Dealing with CEO’s personal matters including holidays, flights, banking, family, housing and other private matters.
• Processing CEO’s business expenses and other administrative items.
• Do an initial review of all suggested proposals submitted to confirm if it is in the business’s interest, highlighting any items for the CEO’s immediate attention with respect to information gathering from external parties.
• Assist the CEO in developing proposals and in reviewing, negotiating and finalizing contractual and other third/external party requirements to submit the company’s best chance of winning proposal.
• Copy, edit & proof read all proposals prior to submission to ensure and maintain the company’s and CEO’s high presentation standards.
• Conduct research on items / companies / competitors as requested by the CEO.
• Business Administrative duties:
o Carry out specific projects, research and administration as required by the CEO.
o Present and maintain final financial documentation, management accounts, budget and other special financial reports as may be required by the CEO from time to time.
o Ensuring CEO sign off of financial presentations and management accounts prior to submission to the Board of Directors.
o Create and manage general business admin policies as requested by CEO.
o Ensure on behalf of the CEO that a timely payroll shall be run (cash in the right company bank account, payroll computations processed by FC).
o Compile Monthly Executive Reports for the Group CEO’s, CFO and Chairman; and quarterly/annual/other reports for the Board of Directors.
o Research relating to governance, legal, accounting and tax implications where required by the CEO and in liaison with the FC.
o Manage company insurance policies.
o Manage business registration license renewal, notifying the CEO of renewal dates prior to the event to ensure business compliance with local laws.
o Management of all documentation collation for renewal, alteration to establishment, and new licenses, including compiling presentation reports, company bio, Shareholding and Board of Directors information, and other strategic information dependent upon countries licensing authority requirements.
o Any other administrative requirement to ensure complete business registration and legal compliance in all countries of operation/service as requested by the CEO.


Company Details

Al Tayyar Group

Cairo, Egypt

N/A

Travel and Tourism, Hospitality/Hotels

N/A

Jan 2016 to present (2 years)
Director of Communication at ITC Group

Experience Details

Director of Communication

Administration, Human Resources, Operations/Management

Manager

 Handle all sort of communications with all departments
 Communicate with all our international partners.
 Writing speech and press releases.
 Promoting special events and organizing it.
 Doing Business Plans for our company and also the business plans for our international partners
 Scheduling interviews for Chairman & Vice Chairman.
 Do presentation on behalf of the organization.
 Work with departments of advertising and marketing, as well as web designers and financial representatives.
 Travel while making appearances and attending meetings on behalf of the organization and Chairman.
 Build the team to work.
 Handle and coordinate all Public Relation & Marketing activities.
 Hunting new international partners and new business fields.
 Doing and screening contracts and deals.
 Handle personal and work issues of the Chairman .
 Handle and coordinate all Public Relation activities.
 Handle and design all presentations and business plans.
 Travel and reservation arrangements for the top management and employees.
 Handling the Medical Insurance of the top management
 Organize exhibitions and conferences for marketing strategies.
 Handling interviews and chose the qualified candidates before meeting the management
 Follow up on the different sales reports and meeting the deadlines.
 Follow up on all the financial matters (payments, transfers, deposits, bank guarantees, LOCs …etc.)
 Responsible for all marketing designs and materials and the decision maker in implementing them.
 Performs a variety of executive support tasks that may be highly confidential and sensitive.
 Coordinates with office management activities for the executives.
 Researches, complies, assimilates, and prepares confidential and sensitive documents, and briefs the executive regarding contents.
 As liaison between the Executives and Subordinates or others, transmits directives, instructions and assignments and follows up on status of assignments.
 Recommends actions to be taken on office expenditures as equipment and supply needs.
 Assist in preparation of the Company’s Budget.
 Makes inbound and outbound travel arrangements; prepares itineraries; prepares and compiles travel vouchers and maintain all accommodation requirements.
 Beside all above; handling the Tourism Department for over 2 years


Company Details

ITC Group

Cairo, Egypt

51-100 employees

Airlines/Aviation, Food and Beverage Production, Travel and Tourism

N/A

Jan 2014 to Dec 2015 (1 year 11 months)
Administration & Support Manager at ITC Group

Experience Details

Administration & Support Manager

Administration, Human Resources, Operations/Management

Manager

 Handle personal and work issues of the Chairman .
 Handle and coordinate all Public Relation activities.
 Handle and design all presentations and business plans.
 Travel and reservation arrangements for the top management and employees.
 Handling the Medical Insurance of the top management
 Organize exhibitions and conferences for marketing strategies.
 Handling interviews and chose the qualified candidates before meeting the management
 Follow up on the different sales reports and meeting the deadlines.
 Follow up on all the financial matters (payments, transfers, deposits, bank guarantees, LOCs …etc.)
 Responsible for all marketing designs and materials and the decision maker in implementing them.
 Performs a variety of executive support tasks that may be highly confidential and sensitive.
 Coordinates with office management activities for the executives.
 Researches, complies, assimilates, and prepares confidential and sensitive documents, and briefs the executive regarding contents.
 As liaison between the Executives and Subordinates or others, transmits directives, instructions and assignments and follows up on status of assignments.
 Recommends actions to be taken on office expenditures as equipment and supply needs.
 Assist in preparation of the Company’s Budget.
 Makes inbound and outbound travel arrangements; prepares itineraries; prepares and compiles travel vouchers and maintain all accommodation requirements.
 Beside all above; handling the Tourism Department for over 2 years


Company Details

ITC Group

Cairo, Egypt

N/A

Airlines/Aviation, Food and Beverage Production, Travel and Tourism

N/A

Jun 2008 to Jan 2014 (5 years 7 months)
Office Manager & Personal Assistant at ITC Group

Experience Details

Office Manager & Personal Assistant

Administration, Human Resources, Operations/Management

Experienced (Non-Manager)

 Reads and screens incoming emails correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents; handles some matters personally and forwards appropriate materials to the executives and staff.
 Receives and screens incoming calls and visitors, determines which are priority matters, and alerts the executives accordingly.
 Referrals to appropriate executives’ staff or provides requested information.
 Composes letters and memoranda in response to incoming mail or calls.
 Operates computers to produce a variety of documents, charts, and graphs in final form.
 Updates administrators or executives on status of sales’ seminars issues before scheduled meetings.
 Prepares agenda and collects materials for meetings speeches, and conferences; takes minutes and keeps records of proceedings as required.
 Plans and coordinates arrangements for professional conferences.
 Reviews, proofreads, and edits documents prepared for the administrators’ or executives’ signatures.
 Takes and transcribes dictation on sales and confidential matters from the administrators and executives as required.
 Coordinates and facilitates the administrators or executives calendar to arrange appointments, meetings, and conferences.
 Attends meetings as administrators’ or executives’ representatives; report on proceedings.
 Complies and maintains records, statistical information and reports.
 Establishes and maintains various filing and records management systems.
 Plans, assigns, coordinates and supervises all work activities of clerical staff to relieve supervisors of management functions relating to work flow in and out of the unit.
 Handling the Tourism Department and following up on the staff.


Company Details

ITC Group

Cairo, Egypt

N/A

Airlines/Aviation, Food and Beverage Production, Travel and Tourism

N/A

Jun 2001 to Jan 2008 (6 years 7 months)
Office Manager & Administration Assistant at Royal Gardens Hotels Co

Experience Details

Office Manager & Administration Assistant

Administration, Human Resources, Marketing/PR/Advertising

Experienced (Non-Manager)

 All Administrative duties
 Project Coordinator on one of the ITC Group’s projects; The Sheraton Royal Gardens Hotel in Giza.
 Translate required documents or contracts from English to Arabic and vice versa.
 Act as a translator between the foreign experts and consultants and the contractors and suppliers.
 Organizing Work flow among staff
 Following up on pending issues to ensure effective implantation of appropriate action.
 Sorting and prioritizing incoming mail and processing and channeling outgoing mail.
 Handle all travel and hotel reservation within or outside Egypt for employees, company guests, conferences participants
 Following up contractors and suppliers work and offers
 Studying contract and offers
 Scheduling appointments
 Handling meetings and taking minutes of meetings.
 Handle Petty Cash


Company Details

Royal Gardens Hotels Co

Cairo, Egypt

51-100 employees

Hospitality/Hotels

N/A

Jun 1998 to Jun 2001 (3 years)
Office Manager & Personal Assistant at Canspect

Experience Details

Office Manager & Personal Assistant

Administration, Project/Program Management, Quality

Entry Level

• All administrative duties and translation matters
• Public Relation activities
• Circulation of all correspondence
• Scheduling meetings and appointments
• Booking all outbound and inbound business or leisure trips


Company Details

Canspect

Cairo, Egypt

51-100 employees

Business Services - Other

N/A

Jun 1997 to Jun 1998 (1 year)
Personal Assistant at Ennpi

Experience Details

Personal Assistant

Administration

Entry Level

• Working with a group as a projeact coordinator
• Handling all administrative duties
• Attending meetings and taking the minutes of meeting
• Distribute duties and tasks over the project group of work.
• Handling all translation matters


Company Details

Ennpi

Cairo, Egypt

101-500 employees

Oil and Gas

N/A

Jun 1996 to Jun 1997 (1 year)
Personal Assistant at National Bank

Experience Details

Personal Assistant

Administration, Banking

Entry Level

• Administration duties
• Coordinating the filing system
• Handling some financial duties
• Organizing all work sheets for daily currency exchange


Company Details

National Bank

Cairo, Egypt

501-1000 employees

Banking

N/A

Jun 1996 to Oct 1996 (4 months)

Achievements


I had achievements in writing skills and painting

Education

College Diploma in Human Resources

Education Details

College Diploma

Human Resources

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
2000 - 2001
College Diploma in Sales & Marketing

Education Details

College Diploma

Sales & Marketing

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
1999 - 2000
College Diploma in Translation

Education Details

College Diploma

Translation

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
1997 - 1999
Bachelor's Degree in English Literature and Arts

Education Details

Bachelor's Degree

English Literature and Arts

Cairo University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Cairo University
1993 - 1997
High School - Thanaweya Amma

High School Details

Thanaweya Amma

gizera language school

Egypt

1993

A / Excellent / 85 -100%

N/A

gizera language school
1993

Certifications

MIDT
Mar 2006

Certificate details

MIDT

Mar 2006

N/A

N/A

N/A

Gulf Air

N/A

Training and Courses

Training/Course Details

Ticketing & Reservation

Jun 2005

Gulf Air

N/A

Training/Course Details

Managerial Skills

Jun 2006

ITC

N/A

Training/Course Details

Coustomer Services Skills

Jul 2007

ITC

N/A

Jobseeker photo

Profile Skills and Keywords

AdministrationAdministration & Support ManagerAirlinesArabicAswanAviationBankingBusiness DevelopmentBusiness PlanningBusiness Services - OtherCoustomer Services SkillsCustomer ServiceDirector Of CommunicationEnglishEnglish Literature And ArtsExecutive PA To CEOFood And Beverage ProductionHandles StressHard WorkerHealthy FoodHospitalityHotelsHuman ResourcesHuman Resources (HR)Human ResuorcesInternetJoggingKrakowLondonMIDTManagementManagerial SkillsMarketingMicrosoft OfficeMusicOffice Manager & Administration AssistantOffice Manager & Personal AssistantOffice Manager & Personal AssistantOil And GasOrganizerPaintingPersonal AssistantProblem SolverProgram ManagementProjectPublic Relations (PR)Quality AssuranceQuality ControlReadingSales & MarketingSocialTennisTicketing & ReservationTourismTranslationTravelTravel And HotelsTravel And TourismTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations (PR)

Public Relations (PR)

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resources (HR)

Human Resources (HR)

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Travel and Hotels

Travel and Hotels

: Expert

: Extreme - I love it!

:

More than 7 years

Human Resuorces

Human Resuorces

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Hard worker, Organizer, Problem Solver, Social, Handles Stress

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