Nihal Noronha

Senior Executive-Human Resource

• Job Details:Oversaw daily operational workflows by scheduling interviews, managing calendars, and aligning with multiple departments to ensure seamless project execution. Led coordination of high-volume communication (calls and emails) to support operational efficiency and team alignment. Managed onboarding projects, including preparation of offer letters, document verification, and compliance tracking, ensuring timely completion. Maintained accurate records and confidential data to support operational integrity and project documentation. Spearheaded cross-departmental collaboration to streamline hiring processes, identifying and resolving operational bottlenecks. Tracked and reported on workforce planning initiatives, contributing to long-term operational strategy. Facilitated positive stakeholder relationships to enhance project outcomes and operational success.

Senior Recruiter

• Job Details:Directed end-to-end recruitment projects for multiple clients, utilizing tools like Workday to manage sourcing, screening, and hiring timelines. Coordinated complex project phases, including interviews, background checks, and onboarding, ensuring adherence to client SLAs. Led client engagement initiatives, conducting regular reviews to align hiring strategies with operational goals and process improvements. Managed candidate pipeline projects, overseeing sourcing, follow-ups, and tool optimization to meet project deadlines. Designed and delivered training programs for new recruiters, focusing on project management, SLA compliance, and operational efficiency. Planned and executed company events as project lead, coordinating resources and timelines for successful delivery.

Relationship Manager

• Job Details:Managed operations for luxury and VIP client orders, coordinating logistics and internal teams to ensure project timelines were met. Led cross-functional projects to streamline order processing, improving operational efficiency and client satisfaction. Oversaw sales tracking projects, maintaining detailed order reports and presenting insights to management for strategic planning. Initiated process improvement projects, identifying workflow gaps and implementing actionable changes to enhance service delivery. Monitored ongoing operations and project progress, ensuring accountability and consistent performance across teams.