Basic Info

Nihad abdulkader

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support Engineer at ZuuTech Support - Support Misr

Experience Details

Technical Support Engineer

IT/Software Development, Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

Provide 24/7 remote control & phone calls support for 4500+ end users in UK to maintain and support in the following specialist:
Windows XP, Vista, 7 and 8
Microsoft Exchange 2007 and 2010
Printers, Faxes and Scanners
Backup Solutions
Internet Connection, LAN,WAN,VPN
Microsoft Office including Outlook
Windows Server 2000,2003,2008 and 2012


Company Details

ZuuTech Support - Support Misr

Cairo, Egypt

11-50 employees

Information Technology Services, Computer Networking , Information Technology Services

http://www.zuutech.com/

Nov 2014 to Nov 2015 (1 year)
Technical Support at Teleperformance

Experience Details

Technical Support

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance (multinational)

Cairo - Down Town, Egypt

101-500 employees

Consumer Services

http://www.teleperformance.com/en-us/

Jun 2014 to Jul 2014 (1 month)
Technical Support IT at ELAN

Experience Details

Technical Support IT

IT/Software Development

Entry Level

N/A


Company Details

ELAN

Cairo, Egypt

1-10 employees

Information Technology Services

N/A

Nov 2013 to Dec 2013 (1 month)
Technical Support (intern) at RAYA

Experience Details

Technical Support (intern)

Customer Service/Support

Entry Level

N/A


Company Details

RAYA (multinational)

Maadi, Cairo, Egypt

501-1000 employees

Electronics and Semiconductors

N/A

Oct 2013 to Nov 2013 (1 month)
Charity Organizations at Active Member In Resala, Paradise, Freedom painters (student activity)

Experience Details

Charity Organizations

Engineering - Telecom/Technology

Student

N/A


Company Details

Active Member In Resala, Paradise, Freedom painters (student activity)

Cairo - Nasr City, Egypt

N/A

Mar 2010 to Aug 2013 (3 years 5 months)
Marketing Member at Arab Academy Student council (student activity)

Experience Details

Marketing Member

Marketing/PR/Advertising

Student

N/A


Company Details

Arab Academy Student council (student activity)

Cairo, Egypt

N/A

Aug 2010 to May 2012 (1 year 9 months)

Achievements


SPE Life Skills Course, at Cairo University.

Education

Bachelor of Electronics and Communication Engineering in Electronics and Communication Engineering

Education Details

Bachelor of Electronics and Communication Engineering

Electronics and Communication Engineering

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

Studied Electronics and Communication Engineering.

N/A

Arab Academy for Science, Technology and Maritime Transport
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al tagrebya Al Mowahda For Girls

Egypt

2008

A / Excellent / 85 -100%

N/A

Al tagrebya Al Mowahda For Girls
2008

Training and Courses

Training/Course Details

Soft Skills and Human Development

Jul 2009

SPE, Cairo University

N/A

Training/Course Details

Communication Skills

Nov 2013

RAYA

I Obtained an advanced communication skills course at RAYA UAE project.

Training/Course Details

Mobile Communication Package

Oct 2015

mega

N/A

Training/Course Details

CCNA

Jun 2016

Ahmed Nabile

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAlgorithmsArabicAssemblyC++CCNACRMCharity OrganizationsCommunication EngineeringCommunication SkillsCommunicatorComputerComputer NetworkingComputer SkillsConsumer ServicesCreativeCustomer ServiceCustomer SurviceElectronics And Communication EngineeringElectronics And SemiconductorsEngineeringEnglishFPGAFreehand DrawingFrind Desk HelperGSMGSM EngineeringHard WorkerITInformation Technology ServicesInstallationMaintenanceMarketingMarketing MemberMatlabMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMobile Communication PackageNetwork EngineeringOrCADOrganizerPCB DesignProblem SolverProject ResearchRAYAReadingRepairReport MakerResearcherRunningSalesSenior Airport TrainerSimulationsSoft Skills And Human DevelopmentSoftware DevelopmentSupportSurfing The WebTeam LeadingTechnical SupportTechnical Support EngineerTechnical Support ITTeleperformanceTelesalesWeb SearchingWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

CRM

CRM

: Expert

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

OrCAD

OrCAD

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Engineering

Engineering

: Expert

: Extreme - I love it!

:

3-5 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

PCB design

PCB design

: Expert

: Extreme - I love it!

:

3-5 years

Simulations

Simulations

: Expert

: Extreme - I love it!

:

3-5 years

Algorithms

Algorithms

: Expert

: Extreme - I love it!

:

3-5 years

Matlab

Matlab

: Intermediate

: Medium

:

3-5 years

FPGA

FPGA

: Intermediate

: Medium

:

1-3 years

C++

C++

: Intermediate

: Medium

:

1-3 years

Freehand Drawing

Freehand Drawing

: Intermediate

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: Extreme - I love it!

:

1-3 years

Assembly

Assembly

: Beginner

: Little

:

Less than 1 year

Fields of Expertise

Communication engineering

Communication engineering

: Expert

: Extreme - I love it!

:

3-5 years

Network Engineering

Network Engineering

: Expert

: Extreme - I love it!

:

3-5 years

GSM Engineering

GSM Engineering

: Expert

: Extreme - I love it!

:

3-5 years

Frind Desk Helper

Frind Desk Helper

: Expert

: Extreme - I love it!

:

1-3 years

customer survice

customer survice

: Expert

: Extreme - I love it!

:

Less than 1 year

technical support

technical support

: Expert

: Extreme - I love it!

:

1-3 years

telesales

telesales

: Expert

: Extreme - I love it!

:

1-3 years

researcher

researcher

: Expert

: Extreme - I love it!

:

5-7 years

reading

reading

: Expert

: Extreme - I love it!

:

3-5 years

Surfing the web

Surfing the web

: Expert

: Extreme - I love it!

:

5-7 years

Report maker

Report maker

: Expert

: Extreme - I love it!

:

More than 7 years

writing

writing

: Advanced

: Extreme - I love it!

:

1-3 years

freehand drawing

freehand drawing

: Intermediate

: Extreme - I love it!

:

5-7 years

Team leading

Team leading

: Intermediate

: Extreme - I love it!

:

1-3 years

senior airport trainer

senior airport trainer

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Organizer, Problem Solver

Online Presence

http://www.linkedin.com/profile/view?id=115350356&trk=nav_responsive_tab_profilehttps://www.facebook.com/Abnormal.Onohttps://twitter.com/onononah

^_^

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