Nicholas Khainza

Housekeeping Lounge Supervisor / Training Officer

• Job Details:Supervise and coordinate daily housekeeping operations in lounges, ensure cleanliness, hygiene, and presentation standards are maintained, assign and monitor tasks for housekeeping staff, inspect lounges, furniture, fixtures, and equipment for maintenance needs, lead housekeeping teams, develop and implement standard operating procedures (SOPs), conduct refresher training on cleaning techniques, monitor inventory of cleaning supplies, ensure compliance with health, safety, and sanitation regulations, handle guest feedback and resolve complaints, prepare duty rosters and manage staff scheduling, conduct performance evaluations.

Housekeeping Staff

• Job Details:Performed routine cleaning, disinfected high-touch areas, collected and removed trash, ensured compliance with hygiene and safety procedures, reported maintenance issues, maintained inventory of cleaning supplies, handled guest requests and resolved complaints.