Basic Info

Nevine Amin

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service (intern) at Credit Agricole Bank

Experience Details

Customer Service (intern)

Customer Service/Support, Operations/Management, Accounting/Finance

Experienced (Non-Manager)

• Handle customers inquires and complains.
• Provide customers with accurate information and right solutions.
• Presenting a professional and friendly first impression of the firm to all visitors and clients.
• Managing incoming phone calls and call clients.
• Follow up with clients.
• Perform other duties as assigned by managers.


Company Details

Credit Agricole Bank (multinational)

Cairo, Egypt

11-50 employees

Human Resources , Accounting and Auditing Services, Information Technology Services

N/A

Aug 2014 to Oct 2014 (2 months)

Education

BSc in Business Information System

Education Details

BSc

Business Information System

Business information system Helwan university, Egypt

A / Excellent / 85 -100%

N/A

•Graduated with a GPA 3.78 A+ (Excellent). امتياز مع مرتبة الشرف •Graduation project grade: A+ (Excellent). •English was the language of instruction in the BIS program.

Business information system Helwan university
2013 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Mary's Language School

Egypt

2012

A / Excellent / 85 -100%

•General Secondary study (Math). •English was my first language. •French was my second language.

Saint Mary's Language School
2012

Certifications

Certificate details

International Computer Driving Licence

Jun 2014

N/A

N/A

EGY1251029

Ministry of Communication and Information Technology

Took ICDL course and successfully passed all modules required, from the first trial, for the granting of the International Computer Driving Licence, Syllabus Version 5

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAdaptiveArabicBusiness Information SystemCredit Agricole BankCustomer ServiceEnglishFinanceFlexibleFrenchHandles StressHard WorkerHuman ResourcesHuman Resources (HR)Information Technology ServicesInsuranceInternational Computer Driving LicenceManagementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrganizerSocialSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Human Resources (HR)

Human Resources (HR)

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Accounting

Accounting

: Advanced

: Medium

:

Less than 1 year

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Social, Handles Stress

Online Presence

https://eg.linkedin.com/in/nevine-emilehttps://www.facebook.com/nevineemile.nevo

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