Basic Info

Nermin badawy

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at LG electronics ( Dubai account)

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

LG electronics ( Dubai account) (multinational)

Cairo, Egypt

501-1000 employees

Manufacturing

N/A

Nov 2015 to Jun 2016 (7 months)
Supervisor for kids at Kidzania Cairo

Experience Details

Supervisor for kids

Education/Teaching, Training/Instructor

Entry Level

I was responsible for informing the children who were the main visitor of the city some information about a specific activity and help them to do some steps related to that activity. for example I explain the main role of the police man to the children and let them make a role play of this job.


Company Details

Kidzania Cairo (multinational)

Cairo, Egypt

501-1000 employees

Entertainment

N/A

Feb 2014 to Jun 2015 (1 year 3 months)
Sales agent at Wasla outsoursing

Experience Details

Sales agent

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Wasla outsoursing

Egypt

501-1000 employees

Marketing and Advertising

N/A

Oct 2011 to Jul 2012 (9 months)
Translator (volunteer) at Egypt state of information

Experience Details

Translator (volunteer)

Writing/Editorial

Student

N/A


Company Details

Egypt state of information

Egypt

More then 1000 employees

Translation and Localization

N/A

Jan 2011 to Mar 2011 (2 months)

Education

Spanish philology in spanish language

Education Details

Spanish philology

spanish language

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2007 - 2010

Certifications

DELE
May 2011

Certificate details

DELE

May 2011

N/A

N/A

N/A

Institute of Cervantes in Cairo

diploma of Spanish language as foreign language intermediate level B2

ICDL
May 2012

Certificate details

ICDL

May 2012

N/A

N/A

N/A

Uniesco

N/A

HR diploma
Dec 2012

Certificate details

HR diploma

Dec 2012

N/A

N/A

N/A

Misrlearn center

N/A

Training and Courses

Training/Course Details

Customer service

Nov 2010

Egypt Air

N/A

Training/Course Details

English conversation course

Nov 2010

British counsil

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicArabic TranslatorBusiness DevelopmentCompetationCustomer ServiceCustomer Service AgentDELEEditorialEnglishEnglish Conversation CourseEntertainmentHR DiplomaHandles StressHard WorkerICDLKidzania CairoLG Electronics ( Dubai Account)ManufacturingMarketingMarketing And AdvertisingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMotivationRetailSalesSales AgentSocialSpanishSpanish LanguageSupervisor For KidsSupportSupportiveTeam PlayerTeam WorkTranslationTranslation And LocalizationTranslatorWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Translation

Translation

: Advanced

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Advanced

: High

:

Less than 1 year

Key Skills

Hard worker, Social, Handles Stress, Team Player, Supportive

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